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I installed MS Office 2007 recently with no problems, and it has been
running OK, until recently. For the last few weeks, when opening an office
application (or sending an email in outlook) a Windows Installer box pops
up.
This box just appears, titled "Windows Installer" and saying "preparing to
install". The box then changes to the title "Microsoft Office Enterprise
2007" and says "please wait while Windows configures Microsoft Office
Enterprise 2007". It then says "gathering required information". Then it
reverts back to the start ("preparing to install") and repeats this whole
process 3 times, before the box disappears and I can get on with whatever I
was doing.
Any ideas why this might be happening, and how do get rid of it? I could do
a reinstall, but I don't want the hassle of backing up all my Outlook
settings.
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Use the below Utility. Have your Install CD on hand
http://support.microsoft.com/kb/290301
--
Peter
Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.
"Extracampine" <lostfrogg[ at ]yahoo.co.uk> wrote in message news:%23Wa%23Q0AiHHA.588[ at ]TK2MSFTNGP06.phx.gbl...
[Quoted Text] >I installed MS Office 2007 recently with no problems, and it has been
> running OK, until recently. For the last few weeks, when opening an office
> application (or sending an email in outlook) a Windows Installer box pops
> up.
>
> This box just appears, titled "Windows Installer" and saying "preparing to
> install". The box then changes to the title "Microsoft Office Enterprise
> 2007" and says "please wait while Windows configures Microsoft Office
> Enterprise 2007". It then says "gathering required information". Then it
> reverts back to the start ("preparing to install") and repeats this whole
> process 3 times, before the box disappears and I can get on with whatever I
> was doing.
>
> Any ideas why this might be happening, and how do get rid of it? I could do
> a reinstall, but I don't want the hassle of backing up all my Outlook
> settings.
>
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I have the same issue, and so are a lot of people (and will have a lot of
people)!!
I already tried everything, of course the installer clean up utility, even
going back to office 2003 pro but the problem persists. I think it has
something to do with user rights (i à m an administrator and don't use the
UAC) in vista, things have to be changed in the register... Anyway, it's a
huge bug!! And very annoying.
Do you also get the error "stdole32.tlb" when opening excel?
Can you please let me know (anyone) if there is a solution to this issue?
Thanks in advance
"Peter Foldes" wrote:
[Quoted Text] > > Use the below Utility. Have your Install CD on hand > > http://support.microsoft.com/kb/290301> > -- > Peter > > Please Reply to Newsgroup for the benefit of others > Requests for assistance by email can not and will not be acknowledged. > > "Extracampine" <lostfrogg[ at ]yahoo.co.uk> wrote in message news:%23Wa%23Q0AiHHA.588[ at ]TK2MSFTNGP06.phx.gbl... > >I installed MS Office 2007 recently with no problems, and it has been > > running OK, until recently. For the last few weeks, when opening an office > > application (or sending an email in outlook) a Windows Installer box pops > > up. > > > > This box just appears, titled "Windows Installer" and saying "preparing to > > install". The box then changes to the title "Microsoft Office Enterprise > > 2007" and says "please wait while Windows configures Microsoft Office > > Enterprise 2007". It then says "gathering required information". Then it > > reverts back to the start ("preparing to install") and repeats this whole > > process 3 times, before the box disappears and I can get on with whatever I > > was doing. > > > > Any ideas why this might be happening, and how do get rid of it? I could do > > a reinstall, but I don't want the hassle of backing up all my Outlook > > settings. > > > |
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[ at ]peter
http://support.microsoft.com/kb/290301
It is said as a note this may not be used for office 2007
Thijs
"laurens34" wrote:
[Quoted Text] > I have the same issue, and so are a lot of people (and will have a lot of > people)!! > I already tried everything, of course the installer clean up utility, even > going back to office 2003 pro but the problem persists. I think it has > something to do with user rights (i à m an administrator and don't use the > UAC) in vista, things have to be changed in the register... Anyway, it's a > huge bug!! And very annoying. > Do you also get the error "stdole32.tlb" when opening excel? > Can you please let me know (anyone) if there is a solution to this issue? > > Thanks in advance > > "Peter Foldes" wrote: > > > > > Use the below Utility. Have your Install CD on hand > > > > http://support.microsoft.com/kb/290301> > > > -- > > Peter > > > > Please Reply to Newsgroup for the benefit of others > > Requests for assistance by email can not and will not be acknowledged. > > > > "Extracampine" <lostfrogg[ at ]yahoo.co.uk> wrote in message news:%23Wa%23Q0AiHHA.588[ at ]TK2MSFTNGP06.phx.gbl... > > >I installed MS Office 2007 recently with no problems, and it has been > > > running OK, until recently. For the last few weeks, when opening an office > > > application (or sending an email in outlook) a Windows Installer box pops > > > up. > > > > > > This box just appears, titled "Windows Installer" and saying "preparing to > > > install". The box then changes to the title "Microsoft Office Enterprise > > > 2007" and says "please wait while Windows configures Microsoft Office > > > Enterprise 2007". It then says "gathering required information". Then it > > > reverts back to the start ("preparing to install") and repeats this whole > > > process 3 times, before the box disappears and I can get on with whatever I > > > was doing. > > > > > > Any ideas why this might be happening, and how do get rid of it? I could do > > > a reinstall, but I don't want the hassle of backing up all my Outlook > > > settings. > > > > > |
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Is there nobody with a REAL solution?
"Thijs" wrote:
[Quoted Text] > [ at ]peter > > http://support.microsoft.com/kb/290301 > > It is said as a note this may not be used for office 2007 > > Thijs > > "laurens34" wrote: > > > I have the same issue, and so are a lot of people (and will have a lot of > > people)!! > > I already tried everything, of course the installer clean up utility, even > > going back to office 2003 pro but the problem persists. I think it has > > something to do with user rights (i à m an administrator and don't use the > > UAC) in vista, things have to be changed in the register... Anyway, it's a > > huge bug!! And very annoying. > > Do you also get the error "stdole32.tlb" when opening excel? > > Can you please let me know (anyone) if there is a solution to this issue? > > > > Thanks in advance > > > > "Peter Foldes" wrote: > > > > > > > > Use the below Utility. Have your Install CD on hand > > > > > > http://support.microsoft.com/kb/290301> > > > > > -- > > > Peter > > > > > > Please Reply to Newsgroup for the benefit of others > > > Requests for assistance by email can not and will not be acknowledged. > > > > > > "Extracampine" <lostfrogg[ at ]yahoo.co.uk> wrote in message news:%23Wa%23Q0AiHHA.588[ at ]TK2MSFTNGP06.phx.gbl... > > > >I installed MS Office 2007 recently with no problems, and it has been > > > > running OK, until recently. For the last few weeks, when opening an office > > > > application (or sending an email in outlook) a Windows Installer box pops > > > > up. > > > > > > > > This box just appears, titled "Windows Installer" and saying "preparing to > > > > install". The box then changes to the title "Microsoft Office Enterprise > > > > 2007" and says "please wait while Windows configures Microsoft Office > > > > Enterprise 2007". It then says "gathering required information". Then it > > > > reverts back to the start ("preparing to install") and repeats this whole > > > > process 3 times, before the box disappears and I can get on with whatever I > > > > was doing. > > > > > > > > Any ideas why this might be happening, and how do get rid of it? I could do > > > > a reinstall, but I don't want the hassle of backing up all my Outlook > > > > settings. > > > > > > > |
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It sounds as though you are experiencing the same problem. Would you care to
explain why you don't think Peter's response was a REAL solution?
--
JoAnn Paules
Microsoft MVP - Publisher
How to ask a question
http://support.microsoft.com/kb/555375
"laurens34" <laurens34[ at ]discussions.microsoft.com> wrote in message
news:DC5068A9-9D59-4B3E-84EF-2883D7067CFD[ at ]microsoft.com...
[Quoted Text] > Is there nobody with a REAL solution? > > "Thijs" wrote: > >> [ at ]peter >> >> http://support.microsoft.com/kb/290301>> >> It is said as a note this may not be used for office 2007 >> >> Thijs >> >> "laurens34" wrote: >> >> > I have the same issue, and so are a lot of people (and will have a lot >> > of >> > people)!! >> > I already tried everything, of course the installer clean up utility, >> > even >> > going back to office 2003 pro but the problem persists. I think it has >> > something to do with user rights (i à m an administrator and don't use >> > the >> > UAC) in vista, things have to be changed in the register... Anyway, >> > it's a >> > huge bug!! And very annoying. >> > Do you also get the error "stdole32.tlb" when opening excel? >> > Can you please let me know (anyone) if there is a solution to this >> > issue? >> > >> > Thanks in advance >> > >> > "Peter Foldes" wrote: >> > >> > > >> > > Use the below Utility. Have your Install CD on hand >> > > >> > > http://support.microsoft.com/kb/290301>> > > >> > > -- >> > > Peter >> > > >> > > Please Reply to Newsgroup for the benefit of others >> > > Requests for assistance by email can not and will not be >> > > acknowledged. >> > > >> > > "Extracampine" <lostfrogg[ at ]yahoo.co.uk> wrote in message >> > > news:%23Wa%23Q0AiHHA.588[ at ]TK2MSFTNGP06.phx.gbl... >> > > >I installed MS Office 2007 recently with no problems, and it has >> > > >been >> > > > running OK, until recently. For the last few weeks, when opening an >> > > > office >> > > > application (or sending an email in outlook) a Windows Installer >> > > > box pops >> > > > up. >> > > > >> > > > This box just appears, titled "Windows Installer" and saying >> > > > "preparing to >> > > > install". The box then changes to the title "Microsoft Office >> > > > Enterprise >> > > > 2007" and says "please wait while Windows configures Microsoft >> > > > Office >> > > > Enterprise 2007". It then says "gathering required information". >> > > > Then it >> > > > reverts back to the start ("preparing to install") and repeats this >> > > > whole >> > > > process 3 times, before the box disappears and I can get on with >> > > > whatever I >> > > > was doing. >> > > > >> > > > Any ideas why this might be happening, and how do get rid of it? I >> > > > could do >> > > > a reinstall, but I don't want the hassle of backing up all my >> > > > Outlook >> > > > settings. >> > > > >> > >
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"JoAnn Paules" <jl_paules[ at ]hotmail.com> wrote in message
news:069E0819-BF12-4D2F-AEDA-2369C6661871[ at ]microsoft.com...
[Quoted Text] > It sounds as though you are experiencing the same problem. Would you care > to explain why you don't think Peter's response was a REAL solution? > > -- > > JoAnn Paules > Microsoft MVP - Publisher > > How to ask a question > http://support.microsoft.com/kb/555375> > > > "laurens34" <laurens34[ at ]discussions.microsoft.com> wrote in message > news:DC5068A9-9D59-4B3E-84EF-2883D7067CFD[ at ]microsoft.com... >> Is there nobody with a REAL solution? >> >> "Thijs" wrote: >> >>> [ at ]peter >>> >>> http://support.microsoft.com/kb/290301>>> >>> It is said as a note this may not be used for office 2007 >>> >>> Thijs >>> >>> "laurens34" wrote: >>> >>> > I have the same issue, and so are a lot of people (and will have a lot >>> > of >>> > people)!! >>> > I already tried everything, of course the installer clean up utility, >>> > even >>> > going back to office 2003 pro but the problem persists. I think it has >>> > something to do with user rights (i à m an administrator and don't use >>> > the >>> > UAC) in vista, things have to be changed in the register... Anyway, >>> > it's a >>> > huge bug!! And very annoying. >>> > Do you also get the error "stdole32.tlb" when opening excel? >>> > Can you please let me know (anyone) if there is a solution to this >>> > issue? >>> > >>> > Thanks in advance >>> > >>> > "Peter Foldes" wrote: >>> > >>> > > >>> > > Use the below Utility. Have your Install CD on hand >>> > > >>> > > http://support.microsoft.com/kb/290301>>> > > >>> > > -- >>> > > Peter >>> > > >>> > > Please Reply to Newsgroup for the benefit of others >>> > > Requests for assistance by email can not and will not be >>> > > acknowledged. >>> > > >>> > > "Extracampine" <lostfrogg[ at ]yahoo.co.uk> wrote in message >>> > > news:%23Wa%23Q0AiHHA.588[ at ]TK2MSFTNGP06.phx.gbl... >>> > > >I installed MS Office 2007 recently with no problems, and it has >>> > > >been >>> > > > running OK, until recently. For the last few weeks, when opening >>> > > > an office >>> > > > application (or sending an email in outlook) a Windows Installer >>> > > > box pops >>> > > > up. >>> > > > >>> > > > This box just appears, titled "Windows Installer" and saying >>> > > > "preparing to >>> > > > install". The box then changes to the title "Microsoft Office >>> > > > Enterprise >>> > > > 2007" and says "please wait while Windows configures Microsoft >>> > > > Office >>> > > > Enterprise 2007". It then says "gathering required information". >>> > > > Then it >>> > > > reverts back to the start ("preparing to install") and repeats >>> > > > this whole >>> > > > process 3 times, before the box disappears and I can get on with >>> > > > whatever I >>> > > > was doing. >>> > > > >>> > > > Any ideas why this might be happening, and how do get rid of it? I >>> > > > could do >>> > > > a reinstall, but I don't want the hassle of backing up all my >>> > > > Outlook >>> > > > settings. >>> > > > >>> > > >
I think she is one of many that have (had) that problem. Including me.
Spent about 3 days with many suggestions. There are 4 people in my office
who have tried Vista and all have uninstalled except me. Since I have to
develop for Vista this is not an option but I wish.
My solution. Install OpenOffice. It installs. It works. No flash but
then again a working application beats a pretty non working non installing
app.
Lloyd Sheen
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Thanks guys. I tried Peter's idea (the Windows Installer CleanUp Utility) -
however when I try to run the file, I get an error message (Windows Script
Host: c:\users\dan\appdata\local\temp\IXP000.TMP\StartMsi.vbs - permission
denied; Source: Microsoft VBScript runtime error).
I also noted Thijs's note that the utility may not work with Office 2007.
I am unfortunately running Microsoft's latest incarnation of office (2007).
I am still experiencing this problem. Any ideas? Thanks.
"Lloyd Sheen" <a[ at ]b.c> wrote in message
news:OHOYWtAjHHA.1260[ at ]TK2MSFTNGP03.phx.gbl...
[Quoted Text] > > "JoAnn Paules" <jl_paules[ at ]hotmail.com> wrote in message > news:069E0819-BF12-4D2F-AEDA-2369C6661871[ at ]microsoft.com... >> It sounds as though you are experiencing the same problem. Would you care >> to explain why you don't think Peter's response was a REAL solution? >> >> -- >> >> JoAnn Paules >> Microsoft MVP - Publisher >> >> How to ask a question >> http://support.microsoft.com/kb/555375>> >> >> >> "laurens34" <laurens34[ at ]discussions.microsoft.com> wrote in message >> news:DC5068A9-9D59-4B3E-84EF-2883D7067CFD[ at ]microsoft.com... >>> Is there nobody with a REAL solution? >>> >>> "Thijs" wrote: >>> >>>> [ at ]peter >>>> >>>> http://support.microsoft.com/kb/290301>>>> >>>> It is said as a note this may not be used for office 2007 >>>> >>>> Thijs >>>> >>>> "laurens34" wrote: >>>> >>>> > I have the same issue, and so are a lot of people (and will have a >>>> > lot of >>>> > people)!! >>>> > I already tried everything, of course the installer clean up utility, >>>> > even >>>> > going back to office 2003 pro but the problem persists. I think it >>>> > has >>>> > something to do with user rights (i à m an administrator and don't use >>>> > the >>>> > UAC) in vista, things have to be changed in the register... Anyway, >>>> > it's a >>>> > huge bug!! And very annoying. >>>> > Do you also get the error "stdole32.tlb" when opening excel? >>>> > Can you please let me know (anyone) if there is a solution to this >>>> > issue? >>>> > >>>> > Thanks in advance >>>> > >>>> > "Peter Foldes" wrote: >>>> > >>>> > > >>>> > > Use the below Utility. Have your Install CD on hand >>>> > > >>>> > > http://support.microsoft.com/kb/290301>>>> > > >>>> > > -- >>>> > > Peter >>>> > > >>>> > > Please Reply to Newsgroup for the benefit of others >>>> > > Requests for assistance by email can not and will not be >>>> > > acknowledged. >>>> > > >>>> > > "Extracampine" <lostfrogg[ at ]yahoo.co.uk> wrote in message >>>> > > news:%23Wa%23Q0AiHHA.588[ at ]TK2MSFTNGP06.phx.gbl... >>>> > > >I installed MS Office 2007 recently with no problems, and it has >>>> > > >been >>>> > > > running OK, until recently. For the last few weeks, when opening >>>> > > > an office >>>> > > > application (or sending an email in outlook) a Windows Installer >>>> > > > box pops >>>> > > > up. >>>> > > > >>>> > > > This box just appears, titled "Windows Installer" and saying >>>> > > > "preparing to >>>> > > > install". The box then changes to the title "Microsoft Office >>>> > > > Enterprise >>>> > > > 2007" and says "please wait while Windows configures Microsoft >>>> > > > Office >>>> > > > Enterprise 2007". It then says "gathering required information". >>>> > > > Then it >>>> > > > reverts back to the start ("preparing to install") and repeats >>>> > > > this whole >>>> > > > process 3 times, before the box disappears and I can get on with >>>> > > > whatever I >>>> > > > was doing. >>>> > > > >>>> > > > Any ideas why this might be happening, and how do get rid of it? >>>> > > > I could do >>>> > > > a reinstall, but I don't want the hassle of backing up all my >>>> > > > Outlook >>>> > > > settings. >>>> > > > >>>> > > >> > > I think she is one of many that have (had) that problem. Including me. > Spent about 3 days with many suggestions. There are 4 people in my office > who have tried Vista and all have uninstalled except me. Since I have to > develop for Vista this is not an option but I wish. > > My solution. Install OpenOffice. It installs. It works. No flash but > then again a working application beats a pretty non working non installing > app. > > Lloyd Sheen
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FYI, I've been having exactly this problem with Office SharePoint Designer
2007. I had completely installed Office Ultimate on my Vista Ultimate
computer and everything was working fine. But Designer goes through this
configuration dialog every single time I run it. I've run the install as
Administrator (even enabling the Administrator account and logging in
first), but I haven't found any way of fixing this.
BTW, I tried the Windows Installer Cleanup Utility, referenced by
http://support.microsoft.com/kb/290301. All it did was to make me have to
reinstall Designer, and I'm back to where I was.
Something is DEFINITELY buggy in the office install process with Vista. If
anyone has any other ideas about this, it would be greatly appreciated.
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I am having exactly the same problem. Just installed Office Ultimate
2007 on Vista, and it's pretty much unusable due to this installer
loop. I can't find a solution ANYWHERE. The only clue I can give is,
this happened on Office XP, and that caused me to UNINSTALL it and
purchase 2007. Now it won't work either? It must be a Vista problem.
~Wilder
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I had this same issue, another poster used the following solution, which in
desperation I used. It works for me... He/she concluded it was a permission
problem.
Download and install SubInACL.exe
http://www.microsoft.com/downloads/details.aspx?FamilyID=e8ba3e56-d8fe-4a91-93cf-ed6985e3927b&displaylang=en
Open WordPad and Paste the following
cd /d "%programfiles%\Windows Resource Kits\Tools"
subinacl /subkeyreg HKEY_LOCAL_MACHINE /grant=administrators=f /
grant=system=f
subinacl /subkeyreg HKEY_CURRENT_USER /grant=administrators=f /
grant=system=f
subinacl /subkeyreg HKEY_CLASSES_ROOT /grant=administrators=f /
grant=system=f
subinacl /subdirectories %SystemDrive% /grant=administrators=f /
grant=system=f
subinacl /subdirectories %windir%\*.* /grant=administrators=f /
grant=system=f
Save as
fix_office_permissions.cmd
Double-click this file...
I make no guarantees, as I said earlier this worked for me. The orginal post was
titled "Why does the confiuration wizard run every time I start Word 2" by
kimwindsor at hotmail.com 5/18/2007
--
Mary Sauer MSFT MVP
http://office.microsoft.com/
http://msauer.mvps.org/
news://msnews.microsoft.com
<wilderworks[ at ]gmail.com> wrote in message
news:1181365724.874262.96510[ at ]g37g2000prf.googlegroups.com...
[Quoted Text] >I am having exactly the same problem. Just installed Office Ultimate
> 2007 on Vista, and it's pretty much unusable due to this installer
> loop. I can't find a solution ANYWHERE. The only clue I can give is,
> this happened on Office XP, and that caused me to UNINSTALL it and
> purchase 2007. Now it won't work either? It must be a Vista problem.
>
> ~Wilder
>
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I just suffered a complete disaster after trying this solution. I'm not
absolutely certain that this is what caused it, but it's the only thing I
can think of. FYI, my machine is running Vista Ultimate.
The symptom of my problem was that after trying this solution and restarting
my machine, neither my normal user account nor the Administrator were able
to run most applications. I'd get a "not enough storage available to run
this program" error for almost everything i tried, including System Restore.
The "not enough memory" message was clearly untrue - the utilization of my
2GB RAM was only about 40%. This was such a serious situation that I had no
alternative but to back up all of my documents, wipe the drive, and
reinstall Vista. Subsequent installation of all Office apps worked without
a hitch...no repeated installs or configurations, so I am now officially out
of this problem loop.
This is no consolation to anyone, I'm sure. (It was bloody horrifying to
me!) I can only hope that MSFT is monitoring these problems and will come
out with a fix for these config/setup loops.
I hope that anyone having this problem has better luck than I did.
"Mary Sauer" <mary-sauer[ at ]mycolumbus.rr.com> wrote in message
news:eJqQ5yqqHHA.4108[ at ]TK2MSFTNGP06.phx.gbl...
[Quoted Text] >I had this same issue, another poster used the following solution, which in >desperation I used. It works for me... He/she concluded it was a permission >problem. > > > Download and install SubInACL.exe > http://www.microsoft.com/downloads/details.aspx?FamilyID=e8ba3e56-d8fe-4a91-93cf-ed6985e3927b&displaylang=en> > Open WordPad and Paste the following > > cd /d "%programfiles%\Windows Resource Kits\Tools" > subinacl /subkeyreg HKEY_LOCAL_MACHINE /grant=administrators=f / > grant=system=f > subinacl /subkeyreg HKEY_CURRENT_USER /grant=administrators=f / > grant=system=f > subinacl /subkeyreg HKEY_CLASSES_ROOT /grant=administrators=f / > grant=system=f > subinacl /subdirectories %SystemDrive% /grant=administrators=f / > grant=system=f > subinacl /subdirectories %windir%\*.* /grant=administrators=f / > grant=system=f > > Save as > fix_office_permissions.cmd > > Double-click this file... > > I make no guarantees, as I said earlier this worked for me. The orginal > post was titled "Why does the confiuration wizard run every time I start > Word 2" by kimwindsor at hotmail.com 5/18/2007 > > > > > -- > Mary Sauer MSFT MVP > http://office.microsoft.com/> http://msauer.mvps.org/> news://msnews.microsoft.com > > <wilderworks[ at ]gmail.com> wrote in message > news:1181365724.874262.96510[ at ]g37g2000prf.googlegroups.com... >>I am having exactly the same problem. Just installed Office Ultimate >> 2007 on Vista, and it's pretty much unusable due to this installer >> loop. I can't find a solution ANYWHERE. The only clue I can give is, >> this happened on Office XP, and that caused me to UNINSTALL it and >> purchase 2007. Now it won't work either? It must be a Vista problem. >> >> ~Wilder >> > >
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I am sorry this did not work for you. I am sorry it caused so many problems.
I, too, have Vista Ultimate, however I am the only user. As I said I did not
guarantee it would work for other folks.
--
Mary Sauer MSFT MVP
http://office.microsoft.com/
http://msauer.mvps.org/
news://msnews.microsoft.com
"PGD" <patgaul[ at ]REMOVETHISproaxent.com> wrote in message
news:O8jtWPVrHHA.3284[ at ]TK2MSFTNGP03.phx.gbl...
[Quoted Text] >I just suffered a complete disaster after trying this solution. I'm not >absolutely certain that this is what caused it, but it's the only thing I can >think of. FYI, my machine is running Vista Ultimate. > > The symptom of my problem was that after trying this solution and restarting > my machine, neither my normal user account nor the Administrator were able to > run most applications. I'd get a "not enough storage available to run this > program" error for almost everything i tried, including System Restore. The > "not enough memory" message was clearly untrue - the utilization of my 2GB RAM > was only about 40%. This was such a serious situation that I had no > alternative but to back up all of my documents, wipe the drive, and reinstall > Vista. Subsequent installation of all Office apps worked without a hitch...no > repeated installs or configurations, so I am now officially out of this > problem loop. > > This is no consolation to anyone, I'm sure. (It was bloody horrifying to me!) > I can only hope that MSFT is monitoring these problems and will come out with > a fix for these config/setup loops. > > I hope that anyone having this problem has better luck than I did. > > "Mary Sauer" <mary-sauer[ at ]mycolumbus.rr.com> wrote in message > news:eJqQ5yqqHHA.4108[ at ]TK2MSFTNGP06.phx.gbl... >>I had this same issue, another poster used the following solution, which in >>desperation I used. It works for me... He/she concluded it was a permission >>problem. >> >> >> Download and install SubInACL.exe >> http://www.microsoft.com/downloads/details.aspx?FamilyID=e8ba3e56-d8fe-4a91-93cf-ed6985e3927b&displaylang=en>> >> Open WordPad and Paste the following >> >> cd /d "%programfiles%\Windows Resource Kits\Tools" >> subinacl /subkeyreg HKEY_LOCAL_MACHINE /grant=administrators=f / >> grant=system=f >> subinacl /subkeyreg HKEY_CURRENT_USER /grant=administrators=f / >> grant=system=f >> subinacl /subkeyreg HKEY_CLASSES_ROOT /grant=administrators=f / >> grant=system=f >> subinacl /subdirectories %SystemDrive% /grant=administrators=f / >> grant=system=f >> subinacl /subdirectories %windir%\*.* /grant=administrators=f / >> grant=system=f >> >> Save as >> fix_office_permissions.cmd >> >> Double-click this file... >> >> I make no guarantees, as I said earlier this worked for me. The orginal post >> was titled "Why does the confiuration wizard run every time I start Word 2" >> by kimwindsor at hotmail.com 5/18/2007 >> >> >> >> >> -- >> Mary Sauer MSFT MVP >> http://office.microsoft.com/>> http://msauer.mvps.org/>> news://msnews.microsoft.com >> >> <wilderworks[ at ]gmail.com> wrote in message >> news:1181365724.874262.96510[ at ]g37g2000prf.googlegroups.com... >>>I am having exactly the same problem. Just installed Office Ultimate >>> 2007 on Vista, and it's pretty much unusable due to this installer >>> loop. I can't find a solution ANYWHERE. The only clue I can give is, >>> this happened on Office XP, and that caused me to UNINSTALL it and >>> purchase 2007. Now it won't work either? It must be a Vista problem. >>> >>> ~Wilder >>> >> >> >
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"Mary Sauer" wrote:
[Quoted Text] > I am sorry this did not work for you. I am sorry it caused so many problems. > > I, too, have Vista Ultimate, however I am the only user. As I said I did not > guarantee it would work for other folks. > -- > Mary Sauer MSFT MVP > http://office.microsoft.com/> http://msauer.mvps.org/> news://msnews.microsoft.com > > "PGD" <patgaul[ at ]REMOVETHISproaxent.com> wrote in message > news:O8jtWPVrHHA.3284[ at ]TK2MSFTNGP03.phx.gbl... > >I just suffered a complete disaster after trying this solution. I'm not > >absolutely certain that this is what caused it, but it's the only thing I can > >think of. FYI, my machine is running Vista Ultimate. > > > > The symptom of my problem was that after trying this solution and restarting > > my machine, neither my normal user account nor the Administrator were able to > > run most applications. I'd get a "not enough storage available to run this > > program" error for almost everything i tried, including System Restore. The > > "not enough memory" message was clearly untrue - the utilization of my 2GB RAM > > was only about 40%. This was such a serious situation that I had no > > alternative but to back up all of my documents, wipe the drive, and reinstall > > Vista. Subsequent installation of all Office apps worked without a hitch...no > > repeated installs or configurations, so I am now officially out of this > > problem loop. > > > > This is no consolation to anyone, I'm sure. (It was bloody horrifying to me!) > > I can only hope that MSFT is monitoring these problems and will come out with > > a fix for these config/setup loops. > > > > I hope that anyone having this problem has better luck than I did. > > > > "Mary Sauer" <mary-sauer[ at ]mycolumbus.rr.com> wrote in message > > news:eJqQ5yqqHHA.4108[ at ]TK2MSFTNGP06.phx.gbl... > >>I had this same issue, another poster used the following solution, which in > >>desperation I used. It works for me... He/she concluded it was a permission > >>problem. > >> > >> > >> Download and install SubInACL.exe > >> http://www.microsoft.com/downloads/details.aspx?FamilyID=e8ba3e56-d8fe-4a91-93cf-ed6985e3927b&displaylang=en> >> > >> Open WordPad and Paste the following > >> > >> cd /d "%programfiles%\Windows Resource Kits\Tools" > >> subinacl /subkeyreg HKEY_LOCAL_MACHINE /grant=administrators=f / > >> grant=system=f > >> subinacl /subkeyreg HKEY_CURRENT_USER /grant=administrators=f / > >> grant=system=f > >> subinacl /subkeyreg HKEY_CLASSES_ROOT /grant=administrators=f / > >> grant=system=f > >> subinacl /subdirectories %SystemDrive% /grant=administrators=f / > >> grant=system=f > >> subinacl /subdirectories %windir%\*.* /grant=administrators=f / > >> grant=system=f > >> > >> Save as > >> fix_office_permissions.cmd > >> > >> Double-click this file... > >> > >> I make no guarantees, as I said earlier this worked for me. The orginal post > >> was titled "Why does the confiuration wizard run every time I start Word 2" > >> by kimwindsor at hotmail.com 5/18/2007 > >> > >> > >> > >> > >> -- > >> Mary Sauer MSFT MVP > >> http://office.microsoft.com/> >> http://msauer.mvps.org/> >> news://msnews.microsoft.com > >> > >> <wilderworks[ at ]gmail.com> wrote in message > >> news:1181365724.874262.96510[ at ]g37g2000prf.googlegroups.com... > >>>I am having exactly the same problem. Just installed Office Ultimate > >>> 2007 on Vista, and it's pretty much unusable due to this installer > >>> loop. I can't find a solution ANYWHERE. The only clue I can give is, > >>> this happened on Office XP, and that caused me to UNINSTALL it and > >>> purchase 2007. Now it won't work either? It must be a Vista problem. > >>> > >>> ~Wilder > >>> > >> > >> > > > > > |
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Just for the record (and I hope MS ARE monitoring this) I have the same
problem using MS Money with Vista Premium. I am just putting up with it for
now - but looking out for a guaranteed fix that won't make things worse.
"Mary Sauer" wrote:
[Quoted Text] > I am sorry this did not work for you. I am sorry it caused so many problems. > > I, too, have Vista Ultimate, however I am the only user. As I said I did not > guarantee it would work for other folks. > -- > Mary Sauer MSFT MVP > http://office.microsoft.com/> http://msauer.mvps.org/> news://msnews.microsoft.com > > "PGD" <patgaul[ at ]REMOVETHISproaxent.com> wrote in message > news:O8jtWPVrHHA.3284[ at ]TK2MSFTNGP03.phx.gbl... > >I just suffered a complete disaster after trying this solution. I'm not > >absolutely certain that this is what caused it, but it's the only thing I can > >think of. FYI, my machine is running Vista Ultimate. > > > > The symptom of my problem was that after trying this solution and restarting > > my machine, neither my normal user account nor the Administrator were able to > > run most applications. I'd get a "not enough storage available to run this > > program" error for almost everything i tried, including System Restore. The > > "not enough memory" message was clearly untrue - the utilization of my 2GB RAM > > was only about 40%. This was such a serious situation that I had no > > alternative but to back up all of my documents, wipe the drive, and reinstall > > Vista. Subsequent installation of all Office apps worked without a hitch...no > > repeated installs or configurations, so I am now officially out of this > > problem loop. > > > > This is no consolation to anyone, I'm sure. (It was bloody horrifying to me!) > > I can only hope that MSFT is monitoring these problems and will come out with > > a fix for these config/setup loops. > > > > I hope that anyone having this problem has better luck than I did. > > > > "Mary Sauer" <mary-sauer[ at ]mycolumbus.rr.com> wrote in message > > news:eJqQ5yqqHHA.4108[ at ]TK2MSFTNGP06.phx.gbl... > >>I had this same issue, another poster used the following solution, which in > >>desperation I used. It works for me... He/she concluded it was a permission > >>problem. > >> > >> > >> Download and install SubInACL.exe > >> http://www.microsoft.com/downloads/details.aspx?FamilyID=e8ba3e56-d8fe-4a91-93cf-ed6985e3927b&displaylang=en> >> > >> Open WordPad and Paste the following > >> > >> cd /d "%programfiles%\Windows Resource Kits\Tools" > >> subinacl /subkeyreg HKEY_LOCAL_MACHINE /grant=administrators=f / > >> grant=system=f > >> subinacl /subkeyreg HKEY_CURRENT_USER /grant=administrators=f / > >> grant=system=f > >> subinacl /subkeyreg HKEY_CLASSES_ROOT /grant=administrators=f / > >> grant=system=f > >> subinacl /subdirectories %SystemDrive% /grant=administrators=f / > >> grant=system=f > >> subinacl /subdirectories %windir%\*.* /grant=administrators=f / > >> grant=system=f > >> > >> Save as > >> fix_office_permissions.cmd > >> > >> Double-click this file... > >> > >> I make no guarantees, as I said earlier this worked for me. The orginal post > >> was titled "Why does the confiuration wizard run every time I start Word 2" > >> by kimwindsor at hotmail.com 5/18/2007 > >> > >> > >> > >> > >> -- > >> Mary Sauer MSFT MVP > >> http://office.microsoft.com/> >> http://msauer.mvps.org/> >> news://msnews.microsoft.com > >> > >> <wilderworks[ at ]gmail.com> wrote in message > >> news:1181365724.874262.96510[ at ]g37g2000prf.googlegroups.com... > >>>I am having exactly the same problem. Just installed Office Ultimate > >>> 2007 on Vista, and it's pretty much unusable due to this installer > >>> loop. I can't find a solution ANYWHERE. The only clue I can give is, > >>> this happened on Office XP, and that caused me to UNINSTALL it and > >>> purchase 2007. Now it won't work either? It must be a Vista problem. > >>> > >>> ~Wilder > >>> > >> > >> > > > > > |
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I too have had the dreaded loop install problem. So persistent that it
was nearly impossible to run the machine. At one point ANY windows
command, including reboot, invoked the little monster. I'm running
Vista and trying to get Office 2003 Pro to install. I have done, I
believe the full gamut , of possible solutions - including all of the
above. I've also tried wearing a garlic bulb and banging empty Pino
Noir bottles over the keyboard and mouse. All I was able to to do was
to limit the problem to my current install of Outlook 2003. While
Outlook now opens & works - every keystroke command results in the
dreaded installer poping up. All other Office 2003 programs now work
fine.
I believe the problem occurred upon my incomplete reinstall of Outlook
2000. I was trying to solve a link problem from my stand alone
Frontpage 2003 program. I think I stopped the reinstall prior to
completion and then ran setup (again) pointing to another drive.
I'm stuck now in that I believe MS Installer is looking for any /all of
the these installs but can not locate them. Nor can I. Upon canceling
the current Installer Message Loop i get the notice of MAPI32.dll being
in error. (note this is not MSMAPI32.dll - but MAPI32.dll- either way
the renaming or running fixmapi.exe did not work.)
I don't have a solution (yet). However I do not believe VISTA is at
fault because of programing glitches, nor Office, nor any of the
programs that were in the process of installing when the error occurred
and caused the user to seek an answer by way of forums.
However the where Vista is question is the blank out times when things
are being done in the background but the user is not told to wait or
given notice that the OS is figuring things out. I believe this is what
happened when I restarted a reinstall and started the loop nightmare. A
simple twirling circle might have stopped the creation of the problem.
As for me I'll live without Outlook. Never really used it anyway, I'm
a Mozilla type of guy, but i wanted to integrate my mailing list
directly from Publisher. ANy Help will be appreciated.
--
thedokes
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Use this tool to fix your issue with the Installer
http://support.microsoft.com/kb/290301
--
Peter
Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.
"thedokes" <thedokes.3heqfb[ at ]DoNotSpam.com> wrote in message news:thedokes.3heqfb[ at ]DoNotSpam.com...
[Quoted Text] > > I too have had the dreaded loop install problem. So persistent that it > was nearly impossible to run the machine. At one point ANY windows > command, including reboot, invoked the little monster. I'm running > Vista and trying to get Office 2003 Pro to install. I have done, I > believe the full gamut , of possible solutions - including all of the > above. I've also tried wearing a garlic bulb and banging empty Pino > Noir bottles over the keyboard and mouse. All I was able to to do was > to limit the problem to my current install of Outlook 2003. While > Outlook now opens & works - every keystroke command results in the > dreaded installer poping up. All other Office 2003 programs now work > fine. > > I believe the problem occurred upon my incomplete reinstall of Outlook > 2000. I was trying to solve a link problem from my stand alone > Frontpage 2003 program. I think I stopped the reinstall prior to > completion and then ran setup (again) pointing to another drive. > > I'm stuck now in that I believe MS Installer is looking for any /all of > the these installs but can not locate them. Nor can I. Upon canceling > the current Installer Message Loop i get the notice of MAPI32.dll being > in error. (note this is not MSMAPI32.dll - but MAPI32.dll- either way > the renaming or running fixmapi.exe did not work.) > > I don't have a solution (yet). However I do not believe VISTA is at > fault because of programing glitches, nor Office, nor any of the > programs that were in the process of installing when the error occurred > and caused the user to seek an answer by way of forums. > > However the where Vista is question is the blank out times when things > are being done in the background but the user is not told to wait or > given notice that the OS is figuring things out. I believe this is what > happened when I restarted a reinstall and started the loop nightmare. A > simple twirling circle might have stopped the creation of the problem. > > As for me I'll live without Outlook. Never really used it anyway, I'm > a Mozilla type of guy, but i wanted to integrate my mailing list > directly from Publisher. ANy Help will be appreciated. > > > -- > thedokes > ------------------------------------------------------------------------ > thedokes's Profile: http://forums.techarena.in/members/thedokes.htm> View this thread: http://forums.techarena.in/office-setup/736413.htm> > http://forums.techarena.in> |
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Thanks, but like i said above i tried all the above , including the
utility, and nothing worked.
The only solution was to re-install vista and start anew.
Within 2 days things were back to normal.
However, i should say that MS Word still starts to load the installer ,
(for about 3-5 seconds) however stops and then loads the program
properly. I am not going to go into a fix for this.
--
thedokes
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