Microsoft Office Enterprise 2007 Installation Adam 12/27/2008 7:46:00 PM I recently purchased Microsoft Office Enterprise 2007 through the Microsoft Home Use Program (https://hup.microsoft.com/) featured by my employer. I attempted to install it initially and it seemed to be working successfully. However, during the install process, my power went out and my computer shut off. When the electricity was restored, my computer started back up as normal, and I attempted to restart the installation. It appeared to be going successully, until about two minutes into the install process, when I received a generic error stating that the install process could not continue. My only option was to close, so I did. I then proceeded to delete all the contents of "C:\Program Files\Microsoft Office" (I have no other Office Products installed, so there was nothing I needed in that folder) as well as to delete everything named "Microsoft Office" in the registry. After this, the installation still could not continue, and I received the same generic error message. I am hoping that someone has a solution. I have gone to Microsoft's Tech Support page and looked for help there, but I do not have $100 to spend on an email message or $260 to spend on a phone or live chat session. I spent all of $25 on this product through the Hone Use Program. Thanks!

Re: Microsoft Office Enterprise 2007 Installation "Peter Foldes" <okf122[ at ]hotmail.com> 12/28/2008 5:38:59 AM The support for Office 2007 Enterprise is free and look and open last question http://www.microsoft.com/licensing/sa/benefits/home_use_rights/faq.mspx Here you will find the Phone numbers and email addresses as to where and whom to contact about Office Enterprise and your issue. Scroll down to the bottom of page to North America https://licensing.microsoft.com/eLicense/L1033/overview.asp -- Peter Please Reply to Newsgroup for the benefit of others Requests for assistance by email can not and will not be acknowledged. "Adam" <Adam[ at ]discussions.microsoft.com> wrote in message news:1252AA13-2F84-48CA-873E-3C89C9C53E16[ at ]microsoft.com... [Quoted Text] >I recently purchased Microsoft Office Enterprise 2007 through the Microsoft > Home Use Program (https://hup.microsoft.com/) featured by my employer. I > attempted to install it initially and it seemed to be working successfully. > However, during the install process, my power went out and my computer shut > off. When the electricity was restored, my computer started back up as > normal, and I attempted to restart the installation. It appeared to be going > successully, until about two minutes into the install process, when I > received a generic error stating that the install process could not continue. > My only option was to close, so I did. I then proceeded to delete all the > contents of "C:\Program Files\Microsoft Office" (I have no other Office > Products installed, so there was nothing I needed in that folder) as well as > to delete everything named "Microsoft Office" in the registry. After this, > the installation still could not continue, and I received the same generic > error message. I am hoping that someone has a solution. > > I have gone to Microsoft's Tech Support page and looked for help there, but > I do not have $100 to spend on an email message or $260 to spend on a phone > or live chat session. I spent all of $25 on this product through the Hone Use > Program. > > Thanks!

Re: Microsoft Office Enterprise 2007 Installation "DL" <address[ at ]invalid> 12/29/2008 1:22:28 AM see if anything here helps http://support.microsoft.com/kb/928218/en-us PS If pwr failure is a common occurrence perhaps consider a UPS "Adam" <Adam[ at ]discussions.microsoft.com> wrote in message news:1252AA13-2F84-48CA-873E-3C89C9C53E16[ at ]microsoft.com... [Quoted Text] >I recently purchased Microsoft Office Enterprise 2007 through the Microsoft > Home Use Program (https://hup.microsoft.com/) featured by my employer. I > attempted to install it initially and it seemed to be working > successfully. > However, during the install process, my power went out and my computer > shut > off. When the electricity was restored, my computer started back up as > normal, and I attempted to restart the installation. It appeared to be > going > successully, until about two minutes into the install process, when I > received a generic error stating that the install process could not > continue. > My only option was to close, so I did. I then proceeded to delete all the > contents of "C:\Program Files\Microsoft Office" (I have no other Office > Products installed, so there was nothing I needed in that folder) as well > as > to delete everything named "Microsoft Office" in the registry. After this, > the installation still could not continue, and I received the same generic > error message. I am hoping that someone has a solution. > > I have gone to Microsoft's Tech Support page and looked for help there, > but > I do not have $100 to spend on an email message or $260 to spend on a > phone > or live chat session. I spent all of $25 on this product through the Hone > Use > Program. > > Thanks!