Upgrade Works to Office Standard for Vista Does Not Work David H. 10/15/2008 1:50:00 PM I went back to the Geek Squad at Best Buy to get Microsoft Office for Vista, where I bought my new Dell laptop with Vista and Microsoft Works. They said that Works was a qualifying product that would permit the upgrade to Office Standard 2007, which they pulled off the shelf and assured me was the correct version. I typed the product key in correctly, but a message said the installation manager could not find any eligible products resident on the computer to use the Office Standard 2007for Vista. Who is the geek in this situation?

Re: Upgrade Works to Office Standard for Vista Does Not Work "Mary Sauer" <mary.sauer[ at ]mygmail.com> 10/15/2008 1:54:55 PM Works 9? Error message when you try to upgrade Works 9 or Works SE 9 to an upgrade version of a 2007 Office suite http://support.microsoft.com/kb/943290 -- Mary Sauer http://msauer.mvps.org/ "David H." <David H.[ at ]discussions.microsoft.com> wrote in message news:5F1D0968-9EA9-4A74-9A62-2B5C6A2C94CF[ at ]microsoft.com... [Quoted Text] >I went back to the Geek Squad at Best Buy to get Microsoft Office for Vista, > where I bought my new Dell laptop with Vista and Microsoft Works. They said > that Works was a qualifying product that would permit the upgrade to Office > Standard 2007, which they pulled off the shelf and assured me was the correct > version. I typed the product key in correctly, but a message said the > installation manager could not find any eligible products resident on the > computer to use the Office Standard 2007for Vista. Who is the geek in this > situation?

Re: Upgrade Works to Office Standard for Vista Does Not Work David H. 10/15/2008 2:02:09 PM Not sure what version, but the computer is only two months old so whatever version of works came with the Dell Inspiron with Vista would be the Works version. "Mary Sauer" wrote: [Quoted Text] > Works 9? > Error message when you try to upgrade Works 9 or Works SE 9 to an upgrade > version of a 2007 Office suite > http://support.microsoft.com/kb/943290 > > -- > Mary Sauer > http://msauer.mvps.org/ > > "David H." <David H.[ at ]discussions.microsoft.com> wrote in message > news:5F1D0968-9EA9-4A74-9A62-2B5C6A2C94CF[ at ]microsoft.com... > >I went back to the Geek Squad at Best Buy to get Microsoft Office for Vista, > > where I bought my new Dell laptop with Vista and Microsoft Works. They said > > that Works was a qualifying product that would permit the upgrade to Office > > Standard 2007, which they pulled off the shelf and assured me was the correct > > version. I typed the product key in correctly, but a message said the > > installation manager could not find any eligible products resident on the > > computer to use the Office Standard 2007for Vista. Who is the geek in this > > situation? > > >

Re: Upgrade Works to Office Standard for Vista Does Not Work David H. 10/15/2008 2:04:24 PM I should have been clearer. I simply want to install Office Standard on a computer that did not have any version of Office -- just Works, which I was told was a qualifying product that allowed for installation of Office Stanard. Hope this helps. "David H." wrote: [Quoted Text] > Not sure what version, but the computer is only two months old so whatever > version of works came with the Dell Inspiron with Vista would be the Works > version. > > "Mary Sauer" wrote: > > > Works 9? > > Error message when you try to upgrade Works 9 or Works SE 9 to an upgrade > > version of a 2007 Office suite > > http://support.microsoft.com/kb/943290 > > > > -- > > Mary Sauer > > http://msauer.mvps.org/ > > > > "David H." <David H.[ at ]discussions.microsoft.com> wrote in message > > news:5F1D0968-9EA9-4A74-9A62-2B5C6A2C94CF[ at ]microsoft.com... > > >I went back to the Geek Squad at Best Buy to get Microsoft Office for Vista, > > > where I bought my new Dell laptop with Vista and Microsoft Works. They said > > > that Works was a qualifying product that would permit the upgrade to Office > > > Standard 2007, which they pulled off the shelf and assured me was the correct > > > version. I typed the product key in correctly, but a message said the > > > installation manager could not find any eligible products resident on the > > > computer to use the Office Standard 2007for Vista. Who is the geek in this > > > situation? > > > > > >

Re: Upgrade Works to Office Standard for Vista Does Not Work "DL" <address[ at ]invalid> 10/15/2008 2:16:04 PM The version of Works installed requires an update/patch in order that the Office upgrade recognises it - its a recognised problem/bug "David H." <DavidH[ at ]discussions.microsoft.com> wrote in message news:0FBCE4D8-A0DB-4CCA-B806-760A66BFE0E5[ at ]microsoft.com... [Quoted Text] >I should have been clearer. I simply want to install Office Standard on a > computer that did not have any version of Office -- just Works, which I > was > told was a qualifying product that allowed for installation of Office > Stanard. Hope this helps. > > "David H." wrote: > >> Not sure what version, but the computer is only two months old so >> whatever >> version of works came with the Dell Inspiron with Vista would be the >> Works >> version. >> >> "Mary Sauer" wrote: >> >> > Works 9? >> > Error message when you try to upgrade Works 9 or Works SE 9 to an >> > upgrade >> > version of a 2007 Office suite >> > http://support.microsoft.com/kb/943290 >> > >> > -- >> > Mary Sauer >> > http://msauer.mvps.org/ >> > >> > "David H." <David H.[ at ]discussions.microsoft.com> wrote in message >> > news:5F1D0968-9EA9-4A74-9A62-2B5C6A2C94CF[ at ]microsoft.com... >> > >I went back to the Geek Squad at Best Buy to get Microsoft Office for >> > >Vista, >> > > where I bought my new Dell laptop with Vista and Microsoft Works. >> > > They said >> > > that Works was a qualifying product that would permit the upgrade to >> > > Office >> > > Standard 2007, which they pulled off the shelf and assured me was the >> > > correct >> > > version. I typed the product key in correctly, but a message said >> > > the >> > > installation manager could not find any eligible products resident on >> > > the >> > > computer to use the Office Standard 2007for Vista. Who is the geek >> > > in this >> > > situation? >> > >> > >> >

Re: Upgrade Works to Office Standard for Vista Does Not Work David H. 10/15/2008 2:56:02 PM Can you direct me to the patch by name or location so I can grab it and download it? Thanks! "DL" wrote: [Quoted Text] > The version of Works installed requires an update/patch in order that the > Office upgrade recognises it - its a recognised problem/bug > > "David H." <DavidH[ at ]discussions.microsoft.com> wrote in message > news:0FBCE4D8-A0DB-4CCA-B806-760A66BFE0E5[ at ]microsoft.com... > >I should have been clearer. I simply want to install Office Standard on a > > computer that did not have any version of Office -- just Works, which I > > was > > told was a qualifying product that allowed for installation of Office > > Stanard. Hope this helps. > > > > "David H." wrote: > > > >> Not sure what version, but the computer is only two months old so > >> whatever > >> version of works came with the Dell Inspiron with Vista would be the > >> Works > >> version. > >> > >> "Mary Sauer" wrote: > >> > >> > Works 9? > >> > Error message when you try to upgrade Works 9 or Works SE 9 to an > >> > upgrade > >> > version of a 2007 Office suite > >> > http://support.microsoft.com/kb/943290 > >> > > >> > -- > >> > Mary Sauer > >> > http://msauer.mvps.org/ > >> > > >> > "David H." <David H.[ at ]discussions.microsoft.com> wrote in message > >> > news:5F1D0968-9EA9-4A74-9A62-2B5C6A2C94CF[ at ]microsoft.com... > >> > >I went back to the Geek Squad at Best Buy to get Microsoft Office for > >> > >Vista, > >> > > where I bought my new Dell laptop with Vista and Microsoft Works. > >> > > They said > >> > > that Works was a qualifying product that would permit the upgrade to > >> > > Office > >> > > Standard 2007, which they pulled off the shelf and assured me was the > >> > > correct > >> > > version. I typed the product key in correctly, but a message said > >> > > the > >> > > installation manager could not find any eligible products resident on > >> > > the > >> > > computer to use the Office Standard 2007for Vista. Who is the geek > >> > > in this > >> > > situation? > >> > > >> > > >> > > > >

Re: Upgrade Works to Office Standard for Vista Does Not Work "DL" <address[ at ]invalid> 10/15/2008 3:09:50 PM The link was contained in an earlier response to your Q from Mary Sauer, but obviously you missed it. "David H." <DavidH[ at ]discussions.microsoft.com> wrote in message news:EFFCF3E9-AF89-41E5-9EED-8D3B47BC70BE[ at ]microsoft.com... [Quoted Text] > > Can you direct me to the patch by name or location so I can grab it and > download it? Thanks! > > "DL" wrote: > >> The version of Works installed requires an update/patch in order that the >> Office upgrade recognises it - its a recognised problem/bug >> >> "David H." <DavidH[ at ]discussions.microsoft.com> wrote in message >> news:0FBCE4D8-A0DB-4CCA-B806-760A66BFE0E5[ at ]microsoft.com... >> >I should have been clearer. I simply want to install Office Standard on >> >a >> > computer that did not have any version of Office -- just Works, which I >> > was >> > told was a qualifying product that allowed for installation of Office >> > Stanard. Hope this helps. >> > >> > "David H." wrote: >> > >> >> Not sure what version, but the computer is only two months old so >> >> whatever >> >> version of works came with the Dell Inspiron with Vista would be the >> >> Works >> >> version. >> >> >> >> "Mary Sauer" wrote: >> >> >> >> > Works 9? >> >> > Error message when you try to upgrade Works 9 or Works SE 9 to an >> >> > upgrade >> >> > version of a 2007 Office suite >> >> > http://support.microsoft.com/kb/943290 >> >> > >> >> > -- >> >> > Mary Sauer >> >> > http://msauer.mvps.org/ >> >> > >> >> > "David H." <David H.[ at ]discussions.microsoft.com> wrote in message >> >> > news:5F1D0968-9EA9-4A74-9A62-2B5C6A2C94CF[ at ]microsoft.com... >> >> > >I went back to the Geek Squad at Best Buy to get Microsoft Office >> >> > >for >> >> > >Vista, >> >> > > where I bought my new Dell laptop with Vista and Microsoft Works. >> >> > > They said >> >> > > that Works was a qualifying product that would permit the upgrade >> >> > > to >> >> > > Office >> >> > > Standard 2007, which they pulled off the shelf and assured me was >> >> > > the >> >> > > correct >> >> > > version. I typed the product key in correctly, but a message said >> >> > > the >> >> > > installation manager could not find any eligible products resident >> >> > > on >> >> > > the >> >> > > computer to use the Office Standard 2007for Vista. Who is the >> >> > > geek >> >> > > in this >> >> > > situation? >> >> > >> >> > >> >> > >> >> >>