If you downloaded the setup file for H&S you have to uninstall the trial &
reboot your PC prior to installing
"Stephanie S" <StephanieS[ at ]discussions.microsoft.com> wrote in message
news:A99D5F07-06FC-4BFF-AF4D-A2758FBEFBA0[ at ]microsoft.com...
[Quoted Text] > It looks as though this is a common problem -- sorry to post again but I
> did
> not find a similar situation. I purchased a new HP computer 60 days ago
> which did not have Office installed. I immediately downloaded a trial
> version of the Home/Student version, planning to convert if I liked it. I
> never received a pop-up notice that I was running out of time -- just
> today
> it started asking me to convert. I did purchase the conversion,
> downloaded
> it, and started set-up. I was able to enter the activation code and got to
> the first window -- "Configuration Progress". All three times I attempted
> to
> activate, this window stopped with the progress bar at about 30%. The
> longest
> I let it run was 45 minutes. I've tried from Excel, Word and PowerPoint
> with
> the same result. I have Norton installed but I did 'allow' the download
> when
> asked.
> Help -- and thanks!
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