activation hestamm 12/3/2008 7:19:05 PM I "downgraded" from Vista to XP on a relatively new laptop. Then, I reinstalled Office 2007 (not an OEM version) from the Office 2007 setup disks that I purchased. (Office 2007 installed successfully, by the way, on the Vista OS). Now the activation process will not accept the product key & there is no telephone solution offered by the "wizard."

RE: activation Schotty 12/3/2008 11:53:02 PM "hestamm" wrote: [Quoted Text] > I "downgraded" from Vista to XP on a relatively new laptop. Then, I > reinstalled Office 2007 (not an OEM version) from the Office 2007 setup disks > that I purchased. (Office 2007 installed successfully, by the way, on the > Vista OS). Now the activation process will not accept the product key & > there is no telephone solution offered by the "wizard."

RE: activation: Problem solved hestamm 12/4/2008 12:58:04 AM The solution required a phone call to MS tech support. Eventually, after 3 different phone calls & two hours time, I finally got the techs to understand the situation. They determined, finally, that I had a corrupted Product Key & supplied a new one. All is good again.