HELP KMBHELPME 5/18/2007 3:56:00 AM OK SO I DOWNLOADED THE TRIAL VERSION AND ENTERED THE PRODUCT KEY. SAID ALL WAS OK THEN WHEN I WENT TO USE THE PROGRAMS IT SAID MY TRIAL VERSION EXPIRED EVEN THO I JUST INSTALLED IT. WHATS UP WITH THAT. I DID THE DIAGNOSTIC THING I SAW THIS IS WAT IT SAID..Diagnostic Report (1.7.0012.0): ----------------------------------------- WGA Data--> Validation Status: Genuine Detailed Status: N/A Windows Product Key: *****-*****-T6DFB-Y934T-YD4YT Windows Product Key Hash: 3g4CZGFEDgbKmn/oB4pa2FZsssU= Windows Product ID: 76487-OEM-2211906-00102 Windows Product ID Type: 2 Windows License Type: OEM SLP Windows OS version: 5.1.2600.2.00010100.2.0.pro ID: be45b1b6-d1a8-4170-a486-7a38fe596807 Is Admin: Yes AutoDial: No Registry: 0x0 WGA Version: Registered, 1.7.36.0 Signed By: Microsoft Product Name: N/A Architecture: N/A Build lab: N/A TTS Error: N/A Validation Diagnostic: Resolution Status: N/A Notifications Data--> Cached Result: 0 File Exists: Yes Version: 1.7.17.0 WgaTray.exe Signed By: Microsoft WgaLogon.dll Signed By: Microsoft OGA Data--> Office Status: 102 OGA Version: Registered, 1.6.21.0 Signed By: Microsoft Office Diagnostics: B4D0AA8B-530-645_B4D0AA8B-530-645 Browser Data--> Proxy settings: N/A User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32) Default Browser: C:\PROGRA~1\Yahoo!\browser\ybrowser.exe Download signed ActiveX controls: Allowed Download unsigned ActiveX controls: Disabled Run ActiveX controls and plug-ins: Allowed Initialize and script ActiveX controls not marked as safe: Disabled Allow scripting of Internet Explorer Webbrowser control: Disabled Active scripting: Allowed Script ActiveX controls marked as safe for scripting: Allowed File Scan Data--> Other data--> Office Details: <GenuineResults><MachineData><UGUID>be45b1b6-d1a8-4170-a486-7a38fe596807</UGUID><Version>1.7.0012.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><PKey>*****-*****-*****-*****-YD4YT</PKey><PID>76487-OEM-2211906-00102</PID><PIDType>2</PIDType><SID>S-1-5-21-1993962763-1364589140-839522115</SID><SYSTEM><Manufacturer>Dell Computer Corporation</Manufacturer><Model>Dimension 4600i </Model></SYSTEM><BIOS><Manufacturer>Dell Computer Corporation</Manufacturer><Version>A10</Version><SMBIOSVersion major="2" minor="3"/><Date>20040517000000.000000+000</Date><SLPBIOS>Dell System,Dell Computer,Dell System,Dell System</SLPBIOS></BIOS><HWID>2BF935EF01848043</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/></MachineData> <Software><Office><Result>102</Result><Products><Product GUID="{91120000-00CA-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Small Business 2007</Name><Ver>12</Ver><Val>9CB1150037D8262</Val><Hash>YI6mrYLy6cSSp0kMsY6KOTEgDLQ=</Hash><Pid>81606-305-6751187-64692</Pid><PidType>10</PidType></Product></Products></Office></Software></GenuineResults> ................................. SO WAT DO I DO NOW?

Re: HELP "Bob Buckland ?:-\)" <75214.226(At Beautiful Downtown)compuserve.com> 5/19/2007 4:03:12 PM See if you can locate the (hidden) file opa12.dat, recycle it, restart the PC and try to activate Office 2007 again. ============ <<"KMBHELPME" <KMBHELPME[ at ]discussions.microsoft.com> wrote in message news:FC40D045-D5BE-470B-8B6B-9915FDFDDE91[ at ]microsoft.com... OK SO I DOWNLOADED THE TRIAL VERSION AND ENTERED THE PRODUCT KEY. SAID ALL WAS OK THEN WHEN I WENT TO USE THE PROGRAMS IT SAID MY TRIAL VERSION EXPIRED EVEN THO I JUST INSTALLED IT. WHATS UP WITH THAT. I DID THE DIAGNOSTIC THING >> -- Bob Buckland ?:-) MS Office System Products MVP *Courtesy is not expensive and can pay big dividends*

Re: HELP KMBHELPME 5/20/2007 7:59:01 AM wat exactly do you mean recycle it. i want to be sure so i dont mess up the comp. thanks "Bob Buckland ?:-)" wrote: [Quoted Text] > See if you can locate the (hidden) file opa12.dat, recycle it, > restart the PC and try to activate Office 2007 again. > > ============ > <<"KMBHELPME" <KMBHELPME[ at ]discussions.microsoft.com> wrote in message news:FC40D045-D5BE-470B-8B6B-9915FDFDDE91[ at ]microsoft.com... > OK SO I DOWNLOADED THE TRIAL VERSION AND ENTERED THE PRODUCT KEY. SAID ALL > WAS OK THEN WHEN I WENT TO USE THE PROGRAMS IT SAID MY TRIAL VERSION EXPIRED > EVEN THO I JUST INSTALLED IT. WHATS UP WITH THAT. I DID THE DIAGNOSTIC THING >> > -- > > Bob Buckland ?:-) > MS Office System Products MVP > > *Courtesy is not expensive and can pay big dividends* > > >

Re: HELP "Bob Buckland ?:-\)" <75214.226(At Beautiful Downtown)compuserve.com> 5/20/2007 12:57:54 PM Delete/Send the opa12.dat file to the recycle bin in Windows once you've located it using (in Windows XP) Start=>Search [and you may need to include the advanced feature there to search for hidden files as well] :) ============= <<"KMBHELPME" <KMBHELPME[ at ]discussions.microsoft.com> wrote in message news:7C5038A6-6FBD-43D6-AC67-5E94D0F51609[ at ]microsoft.com... wat exactly do you mean recycle it. i want to be sure so i dont mess up the comp. thanks >> -- Bob Buckland ?:-) MS Office System Products MVP *Courtesy is not expensive and can pay big dividends*