Group:  General ยป microsoft.public.office.setup
Thread: Can't uninstall Home and Student 2007 nor activate

Can't uninstall Home and Student 2007 nor activate
Kimberley 11/16/2008 4:11:01 PM
I downloaded a trial version of Microsoft Office Home and Student 2007. I
bought the disk and tried to use that product key to convert the trial, the
product key was accepted but then I received an error message that the
installation would not complete. I receive a similar message if I try to
uninstall the trial (uninstall would not complete). So I cannot convert my
trial, nor uninstall it and am at a loss of what to do next.
Re: Can't uninstall Home and Student 2007 nor activate
"DL" <address[ at ]invalid> 11/16/2008 6:14:08 PM
You should have uninstalled the trial, then rebooted, before installing from
your CD, you'll now have to use this
http://support.microsoft.com/kb/928218/en-us

"Kimberley" <Kimberley[ at ]discussions.microsoft.com> wrote in message
news:DBC6FB48-F3FD-41E9-93D6-2A3BACE4A50D[ at ]microsoft.com...
[Quoted Text]
>I downloaded a trial version of Microsoft Office Home and Student 2007. I
> bought the disk and tried to use that product key to convert the trial,
> the
> product key was accepted but then I received an error message that the
> installation would not complete. I receive a similar message if I try to
> uninstall the trial (uninstall would not complete). So I cannot convert
> my
> trial, nor uninstall it and am at a loss of what to do next.


Re: Can't uninstall Home and Student 2007 nor activate
Kimberley 11/16/2008 8:44:07 PM
Thanks. I thought I could just activate the trial, but I was unable to. I
found the page you referred me to after I posted my question.

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