|
|
I did a system clean recently, and then I tried to open Word, it opened fine,
but then an installation window comes up and attempts to install new
features, asks for the install disk so I put it in... and then it says that
it cannot find an important setup file on the disc and you cannot complete
the installation. So I hit cancel and then it says that its not installed for
the current user and that I should install. But it was completely installed
and working just fine before I performed the clean. Ive tried opening all of
the office programs, but its the same deal with each one. And it has affected
all the user accounts on my computer, not just mine. So I tried to repair,
that didnt work, then I tried reinstall, that didnt work either. There seems
to be missing files from the install disc but when I open it up I find the
ones it says arent there. ??? So Im wondering if I just completely uninstall
and then reinstall it, will I need to get a new activation key for my
computer? If I do, it would be my last of the three and it seems kind of
ridiculous to get another one just to fix the problem. Does anyone know whats
going on and how to help me?
|
|
What are the *exact* err msgs?
The three Licences are per PC not per number of reinstallations
"bluephoenixflight" <bluephoenixflight[ at ]discussions.microsoft.com> wrote in
message news:1E436711-0300-47BA-AFF1-8FACC6CE4F1F[ at ]microsoft.com...
[Quoted Text] > I did a system clean recently, and then I tried to open Word, it opened
fine,
> but then an installation window comes up and attempts to install new
> features, asks for the install disk so I put it in... and then it says
that
> it cannot find an important setup file on the disc and you cannot complete
> the installation. So I hit cancel and then it says that its not installed
for
> the current user and that I should install. But it was completely
installed
> and working just fine before I performed the clean. Ive tried opening all
of
> the office programs, but its the same deal with each one. And it has
affected
> all the user accounts on my computer, not just mine. So I tried to repair,
> that didnt work, then I tried reinstall, that didnt work either. There
seems
> to be missing files from the install disc but when I open it up I find the
> ones it says arent there. ??? So Im wondering if I just completely
uninstall
> and then reinstall it, will I need to get a new activation key for my
> computer? If I do, it would be my last of the three and it seems kind of
> ridiculous to get another one just to fix the problem. Does anyone know
whats
> going on and how to help me?
|
|
Well first it brings up an installation window and says its installing a
feature, and then it asks for the installation CD, so I put it in and then it
says that a setup file is missing from the install CD, so you have to cancel
the installation, and then it says that the program has not been installed
for the current user, and closes the program. And so if I completely
uninstall office 2003 and then reinstall it on the same computer, its not
going to take another activation away?
"DL" wrote:
[Quoted Text] > What are the *exact* err msgs?
>
> The three Licences are per PC not per number of reinstallations
>
> "bluephoenixflight" <bluephoenixflight[ at ]discussions.microsoft.com> wrote in
> message news:1E436711-0300-47BA-AFF1-8FACC6CE4F1F[ at ]microsoft.com...
> > I did a system clean recently, and then I tried to open Word, it opened
> fine,
> > but then an installation window comes up and attempts to install new
> > features, asks for the install disk so I put it in... and then it says
> that
> > it cannot find an important setup file on the disc and you cannot complete
> > the installation. So I hit cancel and then it says that its not installed
> for
> > the current user and that I should install. But it was completely
> installed
> > and working just fine before I performed the clean. Ive tried opening all
> of
> > the office programs, but its the same deal with each one. And it has
> affected
> > all the user accounts on my computer, not just mine. So I tried to repair,
> > that didnt work, then I tried reinstall, that didnt work either. There
> seems
> > to be missing files from the install disc but when I open it up I find the
> > ones it says arent there. ??? So Im wondering if I just completely
> uninstall
> > and then reinstall it, will I need to get a new activation key for my
> > computer? If I do, it would be my last of the three and it seems kind of
> > ridiculous to get another one just to fix the problem. Does anyone know
> whats
> > going on and how to help me?
>
>
>
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|
A reinstallation on the same PC, or even installation on a replacement PC
(assuming old PC is scrapped or Office removed) doesnt use any extra
Licence. Though in some cases you may have to use phone activation.
A repair of Office using the CD should work, perhaps your clean up removed a
file registration entry.
You may have to resort to this tool, ensure you read carefully before using
http://support.microsoft.com/default.aspx?scid=kb;en-us;290301
"bluephoenixflight" <bluephoenixflight[ at ]discussions.microsoft.com> wrote in
message news:B062CA58-6441-48A1-B247-FC5C9420D9C1[ at ]microsoft.com...
[Quoted Text] > Well first it brings up an installation window and says its installing a
> feature, and then it asks for the installation CD, so I put it in and then
it
> says that a setup file is missing from the install CD, so you have to
cancel
> the installation, and then it says that the program has not been installed
> for the current user, and closes the program. And so if I completely
> uninstall office 2003 and then reinstall it on the same computer, its not
> going to take another activation away?
>
> "DL" wrote:
>
> > What are the *exact* err msgs?
> >
> > The three Licences are per PC not per number of reinstallations
> >
> > "bluephoenixflight" <bluephoenixflight[ at ]discussions.microsoft.com> wrote
in
> > message news:1E436711-0300-47BA-AFF1-8FACC6CE4F1F[ at ]microsoft.com...
> > > I did a system clean recently, and then I tried to open Word, it
opened
> > fine,
> > > but then an installation window comes up and attempts to install new
> > > features, asks for the install disk so I put it in... and then it says
> > that
> > > it cannot find an important setup file on the disc and you cannot
complete
> > > the installation. So I hit cancel and then it says that its not
installed
> > for
> > > the current user and that I should install. But it was completely
> > installed
> > > and working just fine before I performed the clean. Ive tried opening
all
> > of
> > > the office programs, but its the same deal with each one. And it has
> > affected
> > > all the user accounts on my computer, not just mine. So I tried to
repair,
> > > that didnt work, then I tried reinstall, that didnt work either. There
> > seems
> > > to be missing files from the install disc but when I open it up I find
the
> > > ones it says arent there. ??? So Im wondering if I just completely
> > uninstall
> > > and then reinstall it, will I need to get a new activation key for my
> > > computer? If I do, it would be my last of the three and it seems kind
of
> > > ridiculous to get another one just to fix the problem. Does anyone
know
> > whats
> > > going on and how to help me?
> >
> >
> >
|
|
Ok so I completely uninstalled Office 2003, restarted my computer and tried
to reinstall, and after a few seconds on install progress an error comes up
that says file "D:\CC561401.CAB cannot be found. Verify that the file exists
and that you can access it." And its the same thing as before: you click
retry and the error message comes up again, so you are forced to hit cancel
and cancel the installation. What do I do???
"DL" wrote:
[Quoted Text] > A reinstallation on the same PC, or even installation on a replacement PC > (assuming old PC is scrapped or Office removed) doesnt use any extra > Licence. Though in some cases you may have to use phone activation. > > A repair of Office using the CD should work, perhaps your clean up removed a > file registration entry. > You may have to resort to this tool, ensure you read carefully before using > http://support.microsoft.com/default.aspx?scid=kb;en-us;290301> > > "bluephoenixflight" <bluephoenixflight[ at ]discussions.microsoft.com> wrote in > message news:B062CA58-6441-48A1-B247-FC5C9420D9C1[ at ]microsoft.com... > > Well first it brings up an installation window and says its installing a > > feature, and then it asks for the installation CD, so I put it in and then > it > > says that a setup file is missing from the install CD, so you have to > cancel > > the installation, and then it says that the program has not been installed > > for the current user, and closes the program. And so if I completely > > uninstall office 2003 and then reinstall it on the same computer, its not > > going to take another activation away? > > > > "DL" wrote: > > > > > What are the *exact* err msgs? > > > > > > The three Licences are per PC not per number of reinstallations > > > > > > "bluephoenixflight" <bluephoenixflight[ at ]discussions.microsoft.com> wrote > in > > > message news:1E436711-0300-47BA-AFF1-8FACC6CE4F1F[ at ]microsoft.com... > > > > I did a system clean recently, and then I tried to open Word, it > opened > > > fine, > > > > but then an installation window comes up and attempts to install new > > > > features, asks for the install disk so I put it in... and then it says > > > that > > > > it cannot find an important setup file on the disc and you cannot > complete > > > > the installation. So I hit cancel and then it says that its not > installed > > > for > > > > the current user and that I should install. But it was completely > > > installed > > > > and working just fine before I performed the clean. Ive tried opening > all > > > of > > > > the office programs, but its the same deal with each one. And it has > > > affected > > > > all the user accounts on my computer, not just mine. So I tried to > repair, > > > > that didnt work, then I tried reinstall, that didnt work either. There > > > seems > > > > to be missing files from the install disc but when I open it up I find > the > > > > ones it says arent there. ??? So Im wondering if I just completely > > > uninstall > > > > and then reinstall it, will I need to get a new activation key for my > > > > computer? If I do, it would be my last of the three and it seems kind > of > > > > ridiculous to get another one just to fix the problem. Does anyone > know > > > whats > > > > going on and how to help me? > > > > > > > > > > > > |
|
Run Disk Cleanup & delete all temp files.
Check the in the link I posted & install the tool.
When you run it, delete any instance of MS Office found
Before doing so though, you dont have any Office Trial Edition installed do
you
"bluephoenixflight" <bluephoenixflight[ at ]discussions.microsoft.com> wrote in
message news:EC972A64-9EDD-4661-BB0D-0F988B3E2ECB[ at ]microsoft.com...
[Quoted Text] > Ok so I completely uninstalled Office 2003, restarted my computer and
tried
> to reinstall, and after a few seconds on install progress an error comes
up
> that says file "D:\CC561401.CAB cannot be found. Verify that the file
exists
> and that you can access it." And its the same thing as before: you click
> retry and the error message comes up again, so you are forced to hit
cancel
> and cancel the installation. What do I do???
>
> "DL" wrote:
>
> > A reinstallation on the same PC, or even installation on a replacement
PC
> > (assuming old PC is scrapped or Office removed) doesnt use any extra
> > Licence. Though in some cases you may have to use phone activation.
> >
> > A repair of Office using the CD should work, perhaps your clean up
removed a
> > file registration entry.
> > You may have to resort to this tool, ensure you read carefully before
using
> > http://support.microsoft.com/default.aspx?scid=kb;en-us;290301
> >
> >
> > "bluephoenixflight" <bluephoenixflight[ at ]discussions.microsoft.com> wrote
in
> > message news:B062CA58-6441-48A1-B247-FC5C9420D9C1[ at ]microsoft.com...
> > > Well first it brings up an installation window and says its installing
a
> > > feature, and then it asks for the installation CD, so I put it in and
then
> > it
> > > says that a setup file is missing from the install CD, so you have to
> > cancel
> > > the installation, and then it says that the program has not been
installed
> > > for the current user, and closes the program. And so if I completely
> > > uninstall office 2003 and then reinstall it on the same computer, its
not
> > > going to take another activation away?
> > >
> > > "DL" wrote:
> > >
> > > > What are the *exact* err msgs?
> > > >
> > > > The three Licences are per PC not per number of reinstallations
> > > >
> > > > "bluephoenixflight" <bluephoenixflight[ at ]discussions.microsoft.com>
wrote
> > in
> > > > message news:1E436711-0300-47BA-AFF1-8FACC6CE4F1F[ at ]microsoft.com...
> > > > > I did a system clean recently, and then I tried to open Word, it
> > opened
> > > > fine,
> > > > > but then an installation window comes up and attempts to install
new
> > > > > features, asks for the install disk so I put it in... and then it
says
> > > > that
> > > > > it cannot find an important setup file on the disc and you cannot
> > complete
> > > > > the installation. So I hit cancel and then it says that its not
> > installed
> > > > for
> > > > > the current user and that I should install. But it was completely
> > > > installed
> > > > > and working just fine before I performed the clean. Ive tried
opening
> > all
> > > > of
> > > > > the office programs, but its the same deal with each one. And it
has
> > > > affected
> > > > > all the user accounts on my computer, not just mine. So I tried to
> > repair,
> > > > > that didnt work, then I tried reinstall, that didnt work either.
There
> > > > seems
> > > > > to be missing files from the install disc but when I open it up I
find
> > the
> > > > > ones it says arent there. ??? So Im wondering if I just completely
> > > > uninstall
> > > > > and then reinstall it, will I need to get a new activation key for
my
> > > > > computer? If I do, it would be my last of the three and it seems
kind
> > of
> > > > > ridiculous to get another one just to fix the problem. Does anyone
> > know
> > > > whats
> > > > > going on and how to help me?
> > > >
> > > >
> > > >
> >
> >
> >
|
|
Last night I fixed the problem. My computer wouldnt allow me to install the
program you suggested. What I did was I copied the contents of the install
disc to a folder on my computers hard drive, and installed from there... it
worked just fine. Now Office is running properly. Thank you for all your help
and your suggestions.
"DL" wrote:
[Quoted Text] > Run Disk Cleanup & delete all temp files. > Check the in the link I posted & install the tool. > When you run it, delete any instance of MS Office found > > Before doing so though, you dont have any Office Trial Edition installed do > you > > "bluephoenixflight" <bluephoenixflight[ at ]discussions.microsoft.com> wrote in > message news:EC972A64-9EDD-4661-BB0D-0F988B3E2ECB[ at ]microsoft.com... > > Ok so I completely uninstalled Office 2003, restarted my computer and > tried > > to reinstall, and after a few seconds on install progress an error comes > up > > that says file "D:\CC561401.CAB cannot be found. Verify that the file > exists > > and that you can access it." And its the same thing as before: you click > > retry and the error message comes up again, so you are forced to hit > cancel > > and cancel the installation. What do I do??? > > > > "DL" wrote: > > > > > A reinstallation on the same PC, or even installation on a replacement > PC > > > (assuming old PC is scrapped or Office removed) doesnt use any extra > > > Licence. Though in some cases you may have to use phone activation. > > > > > > A repair of Office using the CD should work, perhaps your clean up > removed a > > > file registration entry. > > > You may have to resort to this tool, ensure you read carefully before > using > > > http://support.microsoft.com/default.aspx?scid=kb;en-us;290301> > > > > > > > > "bluephoenixflight" <bluephoenixflight[ at ]discussions.microsoft.com> wrote > in > > > message news:B062CA58-6441-48A1-B247-FC5C9420D9C1[ at ]microsoft.com... > > > > Well first it brings up an installation window and says its installing > a > > > > feature, and then it asks for the installation CD, so I put it in and > then > > > it > > > > says that a setup file is missing from the install CD, so you have to > > > cancel > > > > the installation, and then it says that the program has not been > installed > > > > for the current user, and closes the program. And so if I completely > > > > uninstall office 2003 and then reinstall it on the same computer, its > not > > > > going to take another activation away? > > > > > > > > "DL" wrote: > > > > > > > > > What are the *exact* err msgs? > > > > > > > > > > The three Licences are per PC not per number of reinstallations > > > > > > > > > > "bluephoenixflight" <bluephoenixflight[ at ]discussions.microsoft.com> > wrote > > > in > > > > > message news:1E436711-0300-47BA-AFF1-8FACC6CE4F1F[ at ]microsoft.com... > > > > > > I did a system clean recently, and then I tried to open Word, it > > > opened > > > > > fine, > > > > > > but then an installation window comes up and attempts to install > new > > > > > > features, asks for the install disk so I put it in... and then it > says > > > > > that > > > > > > it cannot find an important setup file on the disc and you cannot > > > complete > > > > > > the installation. So I hit cancel and then it says that its not > > > installed > > > > > for > > > > > > the current user and that I should install. But it was completely > > > > > installed > > > > > > and working just fine before I performed the clean. Ive tried > opening > > > all > > > > > of > > > > > > the office programs, but its the same deal with each one. And it > has > > > > > affected > > > > > > all the user accounts on my computer, not just mine. So I tried to > > > repair, > > > > > > that didnt work, then I tried reinstall, that didnt work either. > There > > > > > seems > > > > > > to be missing files from the install disc but when I open it up I > find > > > the > > > > > > ones it says arent there. ??? So Im wondering if I just completely > > > > > uninstall > > > > > > and then reinstall it, will I need to get a new activation key for > my > > > > > > computer? If I do, it would be my last of the three and it seems > kind > > > of > > > > > > ridiculous to get another one just to fix the problem. Does anyone > > > know > > > > > whats > > > > > > going on and how to help me? > > > > > > > > > > > > > > > > > > > > > > > > > > > |
|
At least it ok now
"bluephoenixflight" <bluephoenixflight[ at ]discussions.microsoft.com> wrote in
message news:F2AE9BB9-EB6D-4650-BDDB-A8A7D988E08A[ at ]microsoft.com...
[Quoted Text] > Last night I fixed the problem. My computer wouldnt allow me to install
the
> program you suggested. What I did was I copied the contents of the install
> disc to a folder on my computers hard drive, and installed from there...
it
> worked just fine. Now Office is running properly. Thank you for all your
help
> and your suggestions.
>
> "DL" wrote:
>
> > Run Disk Cleanup & delete all temp files.
> > Check the in the link I posted & install the tool.
> > When you run it, delete any instance of MS Office found
> >
> > Before doing so though, you dont have any Office Trial Edition installed
do
> > you
> >
> > "bluephoenixflight" <bluephoenixflight[ at ]discussions.microsoft.com> wrote
in
> > message news:EC972A64-9EDD-4661-BB0D-0F988B3E2ECB[ at ]microsoft.com...
> > > Ok so I completely uninstalled Office 2003, restarted my computer and
> > tried
> > > to reinstall, and after a few seconds on install progress an error
comes
> > up
> > > that says file "D:\CC561401.CAB cannot be found. Verify that the file
> > exists
> > > and that you can access it." And its the same thing as before: you
click
> > > retry and the error message comes up again, so you are forced to hit
> > cancel
> > > and cancel the installation. What do I do???
> > >
> > > "DL" wrote:
> > >
> > > > A reinstallation on the same PC, or even installation on a
replacement
> > PC
> > > > (assuming old PC is scrapped or Office removed) doesnt use any extra
> > > > Licence. Though in some cases you may have to use phone activation.
> > > >
> > > > A repair of Office using the CD should work, perhaps your clean up
> > removed a
> > > > file registration entry.
> > > > You may have to resort to this tool, ensure you read carefully
before
> > using
> > > > http://support.microsoft.com/default.aspx?scid=kb;en-us;290301
> > > >
> > > >
> > > > "bluephoenixflight" <bluephoenixflight[ at ]discussions.microsoft.com>
wrote
> > in
> > > > message news:B062CA58-6441-48A1-B247-FC5C9420D9C1[ at ]microsoft.com...
> > > > > Well first it brings up an installation window and says its
installing
> > a
> > > > > feature, and then it asks for the installation CD, so I put it in
and
> > then
> > > > it
> > > > > says that a setup file is missing from the install CD, so you have
to
> > > > cancel
> > > > > the installation, and then it says that the program has not been
> > installed
> > > > > for the current user, and closes the program. And so if I
completely
> > > > > uninstall office 2003 and then reinstall it on the same computer,
its
> > not
> > > > > going to take another activation away?
> > > > >
> > > > > "DL" wrote:
> > > > >
> > > > > > What are the *exact* err msgs?
> > > > > >
> > > > > > The three Licences are per PC not per number of reinstallations
> > > > > >
> > > > > > "bluephoenixflight"
<bluephoenixflight[ at ]discussions.microsoft.com>
> > wrote
> > > > in
> > > > > > message
news:1E436711-0300-47BA-AFF1-8FACC6CE4F1F[ at ]microsoft.com...
> > > > > > > I did a system clean recently, and then I tried to open Word,
it
> > > > opened
> > > > > > fine,
> > > > > > > but then an installation window comes up and attempts to
install
> > new
> > > > > > > features, asks for the install disk so I put it in... and then
it
> > says
> > > > > > that
> > > > > > > it cannot find an important setup file on the disc and you
cannot
> > > > complete
> > > > > > > the installation. So I hit cancel and then it says that its
not
> > > > installed
> > > > > > for
> > > > > > > the current user and that I should install. But it was
completely
> > > > > > installed
> > > > > > > and working just fine before I performed the clean. Ive tried
> > opening
> > > > all
> > > > > > of
> > > > > > > the office programs, but its the same deal with each one. And
it
> > has
> > > > > > affected
> > > > > > > all the user accounts on my computer, not just mine. So I
tried to
> > > > repair,
> > > > > > > that didnt work, then I tried reinstall, that didnt work
either.
> > There
> > > > > > seems
> > > > > > > to be missing files from the install disc but when I open it
up I
> > find
> > > > the
> > > > > > > ones it says arent there. ??? So Im wondering if I just
completely
> > > > > > uninstall
> > > > > > > and then reinstall it, will I need to get a new activation key
for
> > my
> > > > > > > computer? If I do, it would be my last of the three and it
seems
> > kind
> > > > of
> > > > > > > ridiculous to get another one just to fix the problem. Does
anyone
> > > > know
> > > > > > whats
> > > > > > > going on and how to help me?
> > > > > >
> > > > > >
> > > > > >
> > > >
> > > >
> > > >
> >
> >
> >
|
|
|