win xp and office 97- slowly killing me! silver lining <abdultalib[ at ]gmail.com> 6/19/2007 6:52:22 PM i bought a used computer on winxp. i tried to remove ms off97 from add/ remove programs but it keeps saying please enter cd. the person i bought the pc from has not got the cd and nor do i. when i tried to unistall it says please enter cd.....what cd?!is there any way of removing off97 without having the damn cd. not the most efficient way of allowing customers to remove software is it?! i have also purchased office 2003 from ebay, but when i tried to install, it couldn't remove the old software because amst.lsl (i think) was missing. anyu help would be greatly appreciated.

Re: win xp and office 97- slowly killing me! "JoAnn Paules" <jl_paules[ at ]hotNOSPAMmail.com> 6/19/2007 7:35:16 PM This issue has been asked and answered many times. A quick Google search yielded: http://support.microsoft.com/default.aspx?scid=kb;en-us;158658 -- JoAnn Paules Microsoft MVP - Publisher How to ask a question http://support.microsoft.com/kb/555375 "silver lining" <abdultalib[ at ]gmail.com> wrote in message news:1182279142.953218.144330[ at ]x35g2000prf.googlegroups.com... [Quoted Text] >i bought a used computer on winxp. i tried to remove ms off97 from add/ > remove programs but it keeps saying please enter cd. the person i > bought the pc from has not got the cd and nor do i. when i tried to > unistall it says please enter cd.....what cd?!is there any way of > removing off97 without having the damn cd. not the most efficient way > of allowing customers to remove software is it?! > > i have also purchased office 2003 from ebay, but when i tried to > install, it couldn't remove the old software because amst.lsl (i > think) was missing. > > anyu help would be greatly appreciated. >

Re: win xp and office 97- slowly killing me! silver lining <abdultalib[ at ]gmail.com> 6/19/2007 8:34:26 PM Thank you. i have tried to get rid of office 97 and have. BUT i still can't get rid of Access 2000. it says Error 1402 verify that you have access to the key and contact support. i checked Microsoft support and they gave the same info. As this is a home computer i don't have support. i guess i was blaming poor 10 year old off 97 for no reason. please help

Re: win xp and office 97- slowly killing me! "JoAnn Paules" <jl_paules[ at ]hotNOSPAMmail.com> 6/19/2007 8:50:58 PM Did you try this: http://support.microsoft.com/kb/236427 (Once again - Google comes to the rescue.) -- JoAnn Paules Microsoft MVP - Publisher How to ask a question http://support.microsoft.com/kb/555375 "silver lining" <abdultalib[ at ]gmail.com> wrote in message news:1182285266.690633.97730[ at ]o61g2000hsh.googlegroups.com... [Quoted Text] > Thank you. i have tried to get rid of office 97 and have. BUT i still > can't get rid of Access 2000. it says Error 1402 verify that you have > access to the key and contact support. i checked Microsoft support and > they gave the same info. As this is a home computer i don't have > support. > > i guess i was blaming poor 10 year old off 97 for no reason. > > please help >

Re: win xp and office 97- slowly killing me! silver lining <abdultalib[ at ]gmail.com> 6/19/2007 9:14:17 PM i am sooooo sorry. i didnt come back to you to let you know. i found in on google groups under office misc. it is all sorted. thank you so much for your help. appreciated.

Re: win xp and office 97- slowly killing me! "JoAnn Paules" <jl_paules[ at ]hotNOSPAMmail.com> 6/19/2007 9:28:22 PM The important part is that your problem has been resolved. -- JoAnn Paules Microsoft MVP - Publisher How to ask a question http://support.microsoft.com/kb/555375 "silver lining" <abdultalib[ at ]gmail.com> wrote in message news:1182287657.816594.117880[ at ]c77g2000hse.googlegroups.com... [Quoted Text] >i am sooooo sorry. i didnt come back to you to let you know. i found > in on google groups under office misc. it is all sorted. > > thank you so much for your help. appreciated. > >