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I am running Vista Home Premium, attempting to install Office 2007 Enterprise
(Office Professional Edition 2003 is already installed, so I'm performing an
upgrade). After loading the DVD, keying the license key (accepted), and
waiting for 15 minutes or so, the install is rolled back with an "Error
1712.One or more of the files required to restore your computer to its
previous state could not be found. Restoration will not be possible." I've
tried rebooting several times, perfomed a CheckDisk... nothing seems to work.
Does anybody have a clue for me?
Thanks!
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Bruce
Where did you get the Office 2007 Enterprise Edition from ??
--
Peter
Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.
"BruceO" <BruceO[ at ]discussions.microsoft.com> wrote in message news:3B8AD923-6ECE-4BE8-B067-A92CCD5BB880[ at ]microsoft.com...
[Quoted Text] >I am running Vista Home Premium, attempting to install Office 2007 Enterprise
> (Office Professional Edition 2003 is already installed, so I'm performing an
> upgrade). After loading the DVD, keying the license key (accepted), and
> waiting for 15 minutes or so, the install is rolled back with an "Error
> 1712.One or more of the files required to restore your computer to its
> previous state could not be found. Restoration will not be possible." I've
> tried rebooting several times, perfomed a CheckDisk... nothing seems to work.
> Does anybody have a clue for me?
>
> Thanks!
|
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Lately it seems like everyone and their brother and cousins have it. I'm the
suspicious sort and have my doubts about the legality of a lot of these
installations.
--
JoAnn Paules
Microsoft MVP - Publisher
How to ask a question
http://support.microsoft.com/kb/555375
"Peter Foldes" <okf22[ at ]hotmail.com> wrote in message
news:OMM7vdIqHHA.196[ at ]TK2MSFTNGP05.phx.gbl...
Bruce
Where did you get the Office 2007 Enterprise Edition from ??
--
Peter
Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.
"BruceO" <BruceO[ at ]discussions.microsoft.com> wrote in message
news:3B8AD923-6ECE-4BE8-B067-A92CCD5BB880[ at ]microsoft.com...
[Quoted Text] >I am running Vista Home Premium, attempting to install Office 2007
>Enterprise
> (Office Professional Edition 2003 is already installed, so I'm performing
> an
> upgrade). After loading the DVD, keying the license key (accepted), and
> waiting for 15 minutes or so, the install is rolled back with an "Error
> 1712.One or more of the files required to restore your computer to its
> previous state could not be found. Restoration will not be possible."
> I've
> tried rebooting several times, perfomed a CheckDisk... nothing seems to
> work.
> Does anybody have a clue for me?
>
> Thanks!
|
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JoAnn
Me too. That is why I asked the OP as to where he did get it. Besides I think Office Enterprise comes with only as a Volume License and I do not think it is capable of Upgrade as the OP is saying in his post. It is a full install.
I am taking this above from my Office 2003 Enterprise Edition
--
Peter
Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.
"JoAnn Paules" <jl_paules[ at ]hotmail.com> wrote in message news:eGSAQ4JqHHA.3312[ at ]TK2MSFTNGP05.phx.gbl...
[Quoted Text] > Lately it seems like everyone and their brother and cousins have it. I'm the > suspicious sort and have my doubts about the legality of a lot of these > installations. > > -- > > JoAnn Paules > Microsoft MVP - Publisher > > How to ask a question > http://support.microsoft.com/kb/555375> > > > "Peter Foldes" <okf22[ at ]hotmail.com> wrote in message > news:OMM7vdIqHHA.196[ at ]TK2MSFTNGP05.phx.gbl... > Bruce > > Where did you get the Office 2007 Enterprise Edition from ?? > > > -- > Peter > > Please Reply to Newsgroup for the benefit of others > Requests for assistance by email can not and will not be acknowledged. > > "BruceO" <BruceO[ at ]discussions.microsoft.com> wrote in message > news:3B8AD923-6ECE-4BE8-B067-A92CCD5BB880[ at ]microsoft.com... >>I am running Vista Home Premium, attempting to install Office 2007 >>Enterprise >> (Office Professional Edition 2003 is already installed, so I'm performing >> an >> upgrade). After loading the DVD, keying the license key (accepted), and >> waiting for 15 minutes or so, the install is rolled back with an "Error >> 1712.One or more of the files required to restore your computer to its >> previous state could not be found. Restoration will not be possible." >> I've >> tried rebooting several times, perfomed a CheckDisk... nothing seems to >> work. >> Does anybody have a clue for me? >> >> Thanks! > |
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On Jun 6, 6:10 pm, "Peter Foldes" <o...[ at ]hotmail.com> wrote:
[Quoted Text] > Bruce
>
> Where did you get the Office 2007 Enterprise Edition from ??
>
> --
> Peter
>
> Please Reply to Newsgroup for the benefit of others
> Requests for assistance by email can not and will not be acknowledged.
>
>
>
> "BruceO" <Bru...[ at ]discussions.microsoft.com> wrote in messagenews:3B8AD923-6ECE-4BE8-B067-A92CCD5BB880[ at ]microsoft.com...
> >I am running Vista Home Premium, attempting to install Office 2007 Enterprise
> > (Office Professional Edition 2003 is already installed, so I'm performing an
> > upgrade). After loading the DVD, keying the license key (accepted), and
> > waiting for 15 minutes or so, the install is rolled back with an "Error
> > 1712.One or more of the files required to restore your computer to its
> > previous state could not be found. Restoration will not be possible." I've
> > tried rebooting several times, perfomed a CheckDisk... nothing seems to work.
> > Does anybody have a clue for me?
>
> > Thanks!- Hide quoted text -
>
> - Show quoted text -
It was purchased from MS through my employer.
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According to
http://office.microsoft.com/en-us/products/FX101754511033.aspx , Office
2007 Enterprise is only available to volume-license customers, and not
as an upgrade. But according to Bob Buckland in
http://groups.google.com/group/microsoft.public.office.setup/browse_thread/thread/bc556b08dbae64ac
, Office 2007 Enterprise is available in volume license and retail
versions. So I don't know who is right, but I don't recall Bob ever
posting an incorrect statement in the past.
Peter Foldes wrote:
[Quoted Text] > JoAnn
>
> Me too. That is why I asked the OP as to where he did get it. Besides I think Office Enterprise comes with only as a Volume License and I do not think it is capable of Upgrade as the OP is saying in his post. It is a full install.
>
> I am taking this above from my Office 2003 Enterprise Edition
>
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garfield-n-odie
I think Bob is wrong on this one. It is not available in a Retail version. If it is then it will be cost restrictive to the ordinary person because Enterprise is named as such for the Volume License that it carries with it..
It can be purchased from an employer who has bought one and sells 1 license to one of his employees. He recoups some of the cost that he put out for the purchase.
My 0ffice 2003 Enterprise with 25 CALS cost me $3900 at the time of my purchase a few years ago. I believe that the Enterprise version but do not hold me to it comes in 10,25 and an unlimited license versions and the price reflects the amount of CALS..
--
Peter
Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.
"garfield-n-odie [MVP]" <garfieldnodie[ at ]discussions.microsoft.com> wrote in message news:eZkv5jKqHHA.1240[ at ]TK2MSFTNGP04.phx.gbl...
[Quoted Text] > According to > http://office.microsoft.com/en-us/products/FX101754511033.aspx , Office > 2007 Enterprise is only available to volume-license customers, and not > as an upgrade. But according to Bob Buckland in > http://groups.google.com/group/microsoft.public.office.setup/browse_thread/thread/bc556b08dbae64ac > , Office 2007 Enterprise is available in volume license and retail > versions. So I don't know who is right, but I don't recall Bob ever > posting an incorrect statement in the past. > > Peter Foldes wrote: > >> JoAnn >> >> Me too. That is why I asked the OP as to where he did get it. Besides I think Office Enterprise comes with only as a Volume License and I do not think it is capable of Upgrade as the OP is saying in his post. It is a full install. >> >> I am taking this above from my Office 2003 Enterprise Edition >> > |
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Hi Peter,
The 'retail', or probably more accurately the 'non volume license' package of MS Office 2007 Enterprise edition does exist :)
There's a 60 day trial of it available for download
http://microsoft.com/products/info/product.aspx?view=22&pcid=25cc2435-87b5-4b2d-b6a3-2d07fca748d5&type=ovr
or through
http://msdn2.microsoft.com/en-us/evalcenter/bb188203.aspx
and it's the 'retail' version that was originally included as 'Enterprise edition' for the MS Partners Action Pack (10 installs) and
certain MSDN subscription types.
It's the same product as the Volume license one except that the files needed to use the Office 2007 Customization Tools (OCT) [
http://microsoft.com/office/ork ] for deployment have not been included and unless they've updated the download pages recently it
doesn't mention that the download to try out for Admins doesn't have the Admin tools.
For companies who have volume license programs and if I recall, school licenses, those license holders can also make the Enterprise
edition under the Home Use/Education programs.
================
<<"Peter Foldes" <okf22[ at ]hotmail.com> wrote in message news:eWdnCALqHHA.3968[ at ]TK2MSFTNGP06.phx.gbl...
garfield-n-odie
I think Bob is wrong on this one. It is not available in a Retail version. If it is then it will be cost restrictive to the ordinary
person because Enterprise is named as such for the Volume License that it carries with it..
It can be purchased from an employer who has bought one and sells 1 license to one of his employees. He recoups some of the cost
that he put out for the purchase.
My 0ffice 2003 Enterprise with 25 CALS cost me $3900 at the time of my purchase a few years ago. I believe that the Enterprise
version but do not hold me to it comes in 10,25 and an unlimited license versions and the price reflects the amount of CALS..
--
Peter <<
--
Bob Buckland ?:-)
MS Office System Products MVP
*Courtesy is not expensive and can pay big dividends*
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Hi Bob
I am aware of MSDN since I own a Universal Subscription. As far as the Retail version of Enterprise 2007 I think it is only available with a minimum of 5 Cals. I just checked my online supplier and it is available for order for $2320 with the 5 Cals. They do not list one with a single license . Before I continue and you might be right which I think is not the case here but let me check tomorrow with a large Retail supplier if a single version with 1 license is available for order or purchase on the Retail level.
I will post back here tomorrow at one point with what I am able to learn on the above. Thanks Bob
--
Peter
Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.
"Bob Buckland ?:-)" <75214.226(At Beautiful Downtown)compuserve.com> wrote in message news:OTBk%23gLqHHA.4396[ at ]TK2MSFTNGP02.phx.gbl...
[Quoted Text] > Hi Peter, > > The 'retail', or probably more accurately the 'non volume license' package of MS Office 2007 Enterprise edition does exist :) > There's a 60 day trial of it available for download > http://microsoft.com/products/info/product.aspx?view=22&pcid=25cc2435-87b5-4b2d-b6a3-2d07fca748d5&type=ovr> > or through > http://msdn2.microsoft.com/en-us/evalcenter/bb188203.aspx> and it's the 'retail' version that was originally included as 'Enterprise edition' for the MS Partners Action Pack (10 installs) and > certain MSDN subscription types. > > It's the same product as the Volume license one except that the files needed to use the Office 2007 Customization Tools (OCT) [ > http://microsoft.com/office/ork ] for deployment have not been included and unless they've updated the download pages recently it > doesn't mention that the download to try out for Admins doesn't have the Admin tools. > > For companies who have volume license programs and if I recall, school licenses, those license holders can also make the Enterprise > edition under the Home Use/Education programs. > > ================ > <<"Peter Foldes" <okf22[ at ]hotmail.com> wrote in message news:eWdnCALqHHA.3968[ at ]TK2MSFTNGP06.phx.gbl... > garfield-n-odie > > I think Bob is wrong on this one. It is not available in a Retail version. If it is then it will be cost restrictive to the ordinary > person because Enterprise is named as such for the Volume License that it carries with it.. > It can be purchased from an employer who has bought one and sells 1 license to one of his employees. He recoups some of the cost > that he put out for the purchase. > My 0ffice 2003 Enterprise with 25 CALS cost me $3900 at the time of my purchase a few years ago. I believe that the Enterprise > version but do not hold me to it comes in 10,25 and an unlimited license versions and the price reflects the amount of CALS.. > > -- > Peter << > -- > > Bob Buckland ?:-) > MS Office System Products MVP > > *Courtesy is not expensive and can pay big dividends* > > |
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On Jun 7, 1:14 am, "Peter Foldes" <o...[ at ]hotmail.com> wrote:
[Quoted Text] > Hi Bob > > I am aware of MSDN since I own a Universal Subscription. As far as the Retail version of Enterprise 2007 I think it is only available with a minimum of 5 Cals. I just checked my online supplier and it is available for order for $2320 with the 5 Cals. They do not list one with a single license . Before I continue and you might be right which I think is not the case here but let me check tomorrow with a large Retail supplier if a single version with 1 license is available for order or purchase on the Retail level. > > I will post back here tomorrow at one point with what I am able to learn on the above. Thanks Bob > > -- > Peter > > Please Reply to Newsgroup for the benefit of others > Requests for assistance by email can not and will not be acknowledged. > > "Bob Buckland ?:-)" <75214.226(At Beautiful Downtown)compuserve.com> wrote in messagenews:OTBk%23gLqHHA.4396[ at ]TK2MSFTNGP02.phx.gbl... > > > > > Hi Peter, > > > The 'retail', or probably more accurately the 'non volume license' package of MS Office 2007 Enterprise edition does exist :) > > There's a 60 day trial of it available for download > > http://microsoft.com/products/info/product.aspx?view=22&pcid=25cc2435...> > > or through > > http://msdn2.microsoft.com/en-us/evalcenter/bb188203.aspx> > and it's the 'retail' version that was originally included as 'Enterprise edition' for the MS Partners Action Pack (10 installs) and > > certain MSDN subscription types. > > > It's the same product as the Volume license one except that the files needed to use the Office 2007 Customization Tools (OCT) [ > > http://microsoft.com/office/ork] for deployment have not been included and unless they've updated the download pages recently it > > doesn't mention that the download to try out for Admins doesn't have the Admin tools. > > > For companies who have volume license programs and if I recall, school licenses, those license holders can also make the Enterprise > > edition under the Home Use/Education programs. > > > ================ > > <<"Peter Foldes" <o...[ at ]hotmail.com> wrote in messagenews:eWdnCALqHHA.3968[ at ]TK2MSFTNGP06.phx.gbl... > > garfield-n-odie > > > I think Bob is wrong on this one. It is not available in a Retail version. If it is then it will be cost restrictive to the ordinary > > person because Enterprise is named as such for the Volume License that it carries with it.. > > It can be purchased from an employer who has bought one and sells 1 license to one of his employees. He recoups some of the cost > > that he put out for the purchase. > > My 0ffice 2003 Enterprise with 25 CALS cost me $3900 at the time of my purchase a few years ago. I believe that the Enterprise > > version but do not hold me to it comes in 10,25 and an unlimited license versions and the price reflects the amount of CALS.. > > > -- > > Peter << > > -- > > > Bob Buckland ?:-) > > MS Office System Products MVP > > > *Courtesy is not expensive and can pay big dividends*- Hide quoted text - > > - Show quoted text -
While I can appreciate the debate over the legitimitacy of the
software, I can assure all of you that it is a fully legal copy,
labeled "Home Use Program" w/an orange label printed w/product key on
the backside of the case. Can anyone help me w/this issue at hand? I
sincerely appreciate any help that anyone can provide.
Thank you!
-BruceO
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|
I have MAPS but that includes Office 2007 Business edition, not Enterprise.
I got my Enterprise through Technet Plus, which is not licensed for
production use. I can, however, use it in a test environment and use it to
deploy Office to 1000 clients, as long as someone signs and pays for the
Volume Licensing contract upon deployment.
Having said that, there also exists a version of Enterprise for home use,
which is the version that pops up here now and then. It's not available
through retail channels, but customers with a volume licensing contract can
give it to their employees for home use.
<rant>
Though I understand that nobody here wants to help people with pirated
copies of any piece of software, it's getting annoying that the first
response to a question regarding Enterprise here is another question, "do
you have a legit copy?". That's irrelevant, you can't tell. My copy of
Enterprise is legit as long as I don't use it to write letters or read my
e-mail. And having a legit source (Microsoft) does not guarantee the install
media is error-free. The install problems I have had with Enterprise turn
out to be the result of corruption in one of the mirrors of the Technet/MSDN
download site. And, this NG is called microsoft.public.office.setup, not
ms.p.office.licensing or ms.p.office.piracy.
</rant>
"Bob Buckland ?:-)" <75214.226(At Beautiful Downtown)compuserve.com> wrote
in message news:OTBk%23gLqHHA.4396[ at ]TK2MSFTNGP02.phx.gbl...
[Quoted Text] > Hi Peter, > > The 'retail', or probably more accurately the 'non volume license' package > of MS Office 2007 Enterprise edition does exist :) > There's a 60 day trial of it available for download > http://microsoft.com/products/info/product.aspx?view=22&pcid=25cc2435-87b5-4b2d-b6a3-2d07fca748d5&type=ovr> > or through > http://msdn2.microsoft.com/en-us/evalcenter/bb188203.aspx> and it's the 'retail' version that was originally included as 'Enterprise > edition' for the MS Partners Action Pack (10 installs) and > certain MSDN subscription types. > > It's the same product as the Volume license one except that the files > needed to use the Office 2007 Customization Tools (OCT) [ > http://microsoft.com/office/ork ] for deployment have not been included > and unless they've updated the download pages recently it > doesn't mention that the download to try out for Admins doesn't have the > Admin tools. > > For companies who have volume license programs and if I recall, school > licenses, those license holders can also make the Enterprise > edition under the Home Use/Education programs. > > ================ > <<"Peter Foldes" <okf22[ at ]hotmail.com> wrote in message > news:eWdnCALqHHA.3968[ at ]TK2MSFTNGP06.phx.gbl... > garfield-n-odie > > I think Bob is wrong on this one. It is not available in a Retail version. > If it is then it will be cost restrictive to the ordinary > person because Enterprise is named as such for the Volume License that it > carries with it.. > It can be purchased from an employer who has bought one and sells 1 > license to one of his employees. He recoups some of the cost > that he put out for the purchase. > My 0ffice 2003 Enterprise with 25 CALS cost me $3900 at the time of my > purchase a few years ago. I believe that the Enterprise > version but do not hold me to it comes in 10,25 and an unlimited license > versions and the price reflects the amount of CALS.. > > -- > Peter << > -- > > Bob Buckland ?:-) > MS Office System Products MVP > > *Courtesy is not expensive and can pay big dividends* > >
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Not a question of legitimacy but a question as how to answer properly. It all depends where you got the Enterprise edition from. To answer on the Enterprise edition is not the same as it would be on Off Pro,STE etc.
So where did you get the Enterprise Edition of Office from???
--
Peter
Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.
<boverway[ at ]gmail.com> wrote in message news:1181211351.442793.326900[ at ]p47g2000hsd.googlegroups.com...
[Quoted Text] > On Jun 7, 1:14 am, "Peter Foldes" <o...[ at ]hotmail.com> wrote: >> Hi Bob >> >> I am aware of MSDN since I own a Universal Subscription. As far as the Retail version of Enterprise 2007 I think it is only available with a minimum of 5 Cals. I just checked my online supplier and it is available for order for $2320 with the 5 Cals. They do not list one with a single license . Before I continue and you might be right which I think is not the case here but let me check tomorrow with a large Retail supplier if a single version with 1 license is available for order or purchase on the Retail level. >> >> I will post back here tomorrow at one point with what I am able to learn on the above. Thanks Bob >> >> -- >> Peter >> >> Please Reply to Newsgroup for the benefit of others >> Requests for assistance by email can not and will not be acknowledged. >> >> "Bob Buckland ?:-)" <75214.226(At Beautiful Downtown)compuserve.com> wrote in messagenews:OTBk%23gLqHHA.4396[ at ]TK2MSFTNGP02.phx.gbl... >> >> >> >> > Hi Peter, >> >> > The 'retail', or probably more accurately the 'non volume license' package of MS Office 2007 Enterprise edition does exist :) >> > There's a 60 day trial of it available for download >> > http://microsoft.com/products/info/product.aspx?view=22&pcid=25cc2435...>> >> > or through >> > http://msdn2.microsoft.com/en-us/evalcenter/bb188203.aspx>> > and it's the 'retail' version that was originally included as 'Enterprise edition' for the MS Partners Action Pack (10 installs) and >> > certain MSDN subscription types. >> >> > It's the same product as the Volume license one except that the files needed to use the Office 2007 Customization Tools (OCT) [ >> > http://microsoft.com/office/ork] for deployment have not been included and unless they've updated the download pages recently it >> > doesn't mention that the download to try out for Admins doesn't have the Admin tools. >> >> > For companies who have volume license programs and if I recall, school licenses, those license holders can also make the Enterprise >> > edition under the Home Use/Education programs. >> >> > ================ >> > <<"Peter Foldes" <o...[ at ]hotmail.com> wrote in messagenews:eWdnCALqHHA.3968[ at ]TK2MSFTNGP06.phx.gbl... >> > garfield-n-odie >> >> > I think Bob is wrong on this one. It is not available in a Retail version. If it is then it will be cost restrictive to the ordinary >> > person because Enterprise is named as such for the Volume License that it carries with it.. >> > It can be purchased from an employer who has bought one and sells 1 license to one of his employees. He recoups some of the cost >> > that he put out for the purchase. >> > My 0ffice 2003 Enterprise with 25 CALS cost me $3900 at the time of my purchase a few years ago. I believe that the Enterprise >> > version but do not hold me to it comes in 10,25 and an unlimited license versions and the price reflects the amount of CALS.. >> >> > -- >> > Peter << >> > -- >> >> > Bob Buckland ?:-) >> > MS Office System Products MVP >> >> > *Courtesy is not expensive and can pay big dividends*- Hide quoted text - >> >> - Show quoted text - > > While I can appreciate the debate over the legitimitacy of the > software, I can assure all of you that it is a fully legal copy, > labeled "Home Use Program" w/an orange label printed w/product key on > the backside of the case. Can anyone help me w/this issue at hand? I > sincerely appreciate any help that anyone can provide. > > Thank you! > > -BruceO > |
|
Hi Bob
I just finished checking with 2 Retail outlets 1 in Florida and one in NY. They both claim the same. Yes they can order it but it comes with 5 Cals and the price in Miami is $2595 and in NY $2365. It is something that they do not carry and they have to order and will tale up to 4-6 weeks before they receive it. I do not think that an ordinary person that uses the computer a few times a week will buy something at that price. It is very cost restrictive to most. Maybe this is different in some other States but this is what I got until now.
--
Peter
Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.
"Bob Buckland ?:-)" <75214.226(At Beautiful Downtown)compuserve.com> wrote in message news:OTBk%23gLqHHA.4396[ at ]TK2MSFTNGP02.phx.gbl...
[Quoted Text] > Hi Peter, > > The 'retail', or probably more accurately the 'non volume license' package of MS Office 2007 Enterprise edition does exist :) > There's a 60 day trial of it available for download > http://microsoft.com/products/info/product.aspx?view=22&pcid=25cc2435-87b5-4b2d-b6a3-2d07fca748d5&type=ovr> > or through > http://msdn2.microsoft.com/en-us/evalcenter/bb188203.aspx> and it's the 'retail' version that was originally included as 'Enterprise edition' for the MS Partners Action Pack (10 installs) and > certain MSDN subscription types. > > It's the same product as the Volume license one except that the files needed to use the Office 2007 Customization Tools (OCT) [ > http://microsoft.com/office/ork ] for deployment have not been included and unless they've updated the download pages recently it > doesn't mention that the download to try out for Admins doesn't have the Admin tools. > > For companies who have volume license programs and if I recall, school licenses, those license holders can also make the Enterprise > edition under the Home Use/Education programs. > > ================ > <<"Peter Foldes" <okf22[ at ]hotmail.com> wrote in message news:eWdnCALqHHA.3968[ at ]TK2MSFTNGP06.phx.gbl... > garfield-n-odie > > I think Bob is wrong on this one. It is not available in a Retail version. If it is then it will be cost restrictive to the ordinary > person because Enterprise is named as such for the Volume License that it carries with it.. > It can be purchased from an employer who has bought one and sells 1 license to one of his employees. He recoups some of the cost > that he put out for the purchase. > My 0ffice 2003 Enterprise with 25 CALS cost me $3900 at the time of my purchase a few years ago. I believe that the Enterprise > version but do not hold me to it comes in 10,25 and an unlimited license versions and the price reflects the amount of CALS.. > > -- > Peter << > -- > > Bob Buckland ?:-) > MS Office System Products MVP > > *Courtesy is not expensive and can pay big dividends* > > |
|
Did you have a previous version of Office installed???
--
Peter
Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.
<boverway[ at ]gmail.com> wrote in message news:1181181749.777279.257630[ at ]q69g2000hsb.googlegroups.com...
[Quoted Text] > On Jun 6, 6:10 pm, "Peter Foldes" <o...[ at ]hotmail.com> wrote:
>> Bruce
>>
>> Where did you get the Office 2007 Enterprise Edition from ??
>>
>> --
>> Peter
>>
>> Please Reply to Newsgroup for the benefit of others
>> Requests for assistance by email can not and will not be acknowledged.
>>
>>
>>
>> "BruceO" <Bru...[ at ]discussions.microsoft.com> wrote in messagenews:3B8AD923-6ECE-4BE8-B067-A92CCD5BB880[ at ]microsoft.com...
>> >I am running Vista Home Premium, attempting to install Office 2007 Enterprise
>> > (Office Professional Edition 2003 is already installed, so I'm performing an
>> > upgrade). After loading the DVD, keying the license key (accepted), and
>> > waiting for 15 minutes or so, the install is rolled back with an "Error
>> > 1712.One or more of the files required to restore your computer to its
>> > previous state could not be found. Restoration will not be possible." I've
>> > tried rebooting several times, perfomed a CheckDisk... nothing seems to work.
>> > Does anybody have a clue for me?
>>
>> > Thanks!- Hide quoted text -
>>
>> - Show quoted text -
>
> It was purchased from MS through my employer.
>
|
|
Yes... Office Pro 2003
"Peter Foldes" wrote:
[Quoted Text] > Did you have a previous version of Office installed???
>
> --
> Peter
>
> Please Reply to Newsgroup for the benefit of others
> Requests for assistance by email can not and will not be acknowledged.
>
> <boverway[ at ]gmail.com> wrote in message news:1181181749.777279.257630[ at ]q69g2000hsb.googlegroups.com...
> > On Jun 6, 6:10 pm, "Peter Foldes" <o...[ at ]hotmail.com> wrote:
> >> Bruce
> >>
> >> Where did you get the Office 2007 Enterprise Edition from ??
> >>
> >> --
> >> Peter
> >>
> >> Please Reply to Newsgroup for the benefit of others
> >> Requests for assistance by email can not and will not be acknowledged.
> >>
> >>
> >>
> >> "BruceO" <Bru...[ at ]discussions.microsoft.com> wrote in messagenews:3B8AD923-6ECE-4BE8-B067-A92CCD5BB880[ at ]microsoft.com...
> >> >I am running Vista Home Premium, attempting to install Office 2007 Enterprise
> >> > (Office Professional Edition 2003 is already installed, so I'm performing an
> >> > upgrade). After loading the DVD, keying the license key (accepted), and
> >> > waiting for 15 minutes or so, the install is rolled back with an "Error
> >> > 1712.One or more of the files required to restore your computer to its
> >> > previous state could not be found. Restoration will not be possible." I've
> >> > tried rebooting several times, perfomed a CheckDisk... nothing seems to work.
> >> > Does anybody have a clue for me?
> >>
> >> > Thanks!- Hide quoted text -
> >>
> >> - Show quoted text -
> >
> > It was purchased from MS through my employer.
> >
>
|
|
Bruce
I ask again. Where did you get from.You jumped someone else's question who answered the question I asked of them
I am aware that you are showing error 1712
--
Peter
Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.
"BruceO" <BruceO[ at ]discussions.microsoft.com> wrote in message news:396F8491-60DA-4373-9BAF-F80D0B6E6037[ at ]microsoft.com...
[Quoted Text] > Yes... Office Pro 2003
>
> "Peter Foldes" wrote:
>
>> Did you have a previous version of Office installed???
>>
>> --
>> Peter
>>
>> Please Reply to Newsgroup for the benefit of others
>> Requests for assistance by email can not and will not be acknowledged.
>>
>> <boverway[ at ]gmail.com> wrote in message news:1181181749.777279.257630[ at ]q69g2000hsb.googlegroups.com...
>> > On Jun 6, 6:10 pm, "Peter Foldes" <o...[ at ]hotmail.com> wrote:
>> >> Bruce
>> >>
>> >> Where did you get the Office 2007 Enterprise Edition from ??
>> >>
>> >> --
>> >> Peter
>> >>
>> >> Please Reply to Newsgroup for the benefit of others
>> >> Requests for assistance by email can not and will not be acknowledged.
>> >>
>> >>
>> >>
>> >> "BruceO" <Bru...[ at ]discussions.microsoft.com> wrote in messagenews:3B8AD923-6ECE-4BE8-B067-A92CCD5BB880[ at ]microsoft.com...
>> >> >I am running Vista Home Premium, attempting to install Office 2007 Enterprise
>> >> > (Office Professional Edition 2003 is already installed, so I'm performing an
>> >> > upgrade). After loading the DVD, keying the license key (accepted), and
>> >> > waiting for 15 minutes or so, the install is rolled back with an "Error
>> >> > 1712.One or more of the files required to restore your computer to its
>> >> > previous state could not be found. Restoration will not be possible." I've
>> >> > tried rebooting several times, perfomed a CheckDisk... nothing seems to work.
>> >> > Does anybody have a clue for me?
>> >>
>> >> > Thanks!- Hide quoted text -
>> >>
>> >> - Show quoted text -
>> >
>> > It was purchased from MS through my employer.
>> >
>>
|
|
Thank you for your interest, Peter.
I ordered and obtained the software (both Office Pro 2003 and Office
Enterprise 2007) directly from Microsoft. My employer offers the software to
its employees through an agreement w/MS.
"Peter Foldes" wrote:
[Quoted Text] > Bruce
>
> I ask again. Where did you get from.You jumped someone else's question who answered the question I asked of them
> I am aware that you are showing error 1712
>
> --
> Peter
>
> Please Reply to Newsgroup for the benefit of others
> Requests for assistance by email can not and will not be acknowledged.
>
> "BruceO" <BruceO[ at ]discussions.microsoft.com> wrote in message news:396F8491-60DA-4373-9BAF-F80D0B6E6037[ at ]microsoft.com...
> > Yes... Office Pro 2003
> >
> > "Peter Foldes" wrote:
> >
> >> Did you have a previous version of Office installed???
> >>
> >> --
> >> Peter
> >>
> >> Please Reply to Newsgroup for the benefit of others
> >> Requests for assistance by email can not and will not be acknowledged.
> >>
> >> <boverway[ at ]gmail.com> wrote in message news:1181181749.777279.257630[ at ]q69g2000hsb.googlegroups.com...
> >> > On Jun 6, 6:10 pm, "Peter Foldes" <o...[ at ]hotmail.com> wrote:
> >> >> Bruce
> >> >>
> >> >> Where did you get the Office 2007 Enterprise Edition from ??
> >> >>
> >> >> --
> >> >> Peter
> >> >>
> >> >> Please Reply to Newsgroup for the benefit of others
> >> >> Requests for assistance by email can not and will not be acknowledged.
> >> >>
> >> >>
> >> >>
> >> >> "BruceO" <Bru...[ at ]discussions.microsoft.com> wrote in messagenews:3B8AD923-6ECE-4BE8-B067-A92CCD5BB880[ at ]microsoft.com...
> >> >> >I am running Vista Home Premium, attempting to install Office 2007 Enterprise
> >> >> > (Office Professional Edition 2003 is already installed, so I'm performing an
> >> >> > upgrade). After loading the DVD, keying the license key (accepted), and
> >> >> > waiting for 15 minutes or so, the install is rolled back with an "Error
> >> >> > 1712.One or more of the files required to restore your computer to its
> >> >> > previous state could not be found. Restoration will not be possible." I've
> >> >> > tried rebooting several times, perfomed a CheckDisk... nothing seems to work.
> >> >> > Does anybody have a clue for me?
> >> >>
> >> >> > Thanks!- Hide quoted text -
> >> >>
> >> >> - Show quoted text -
> >> >
> >> > It was purchased from MS through my employer.
> >> >
> >>
>
|
|
Bruce
Is this what you get exactly when it rolls back with the Error 1712 on Enterprise
http://img156.imageshack.us/my.php?image=untitled7te.png
--
Peter
Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.
"BruceO" <BruceO[ at ]discussions.microsoft.com> wrote in message news:885F6BCE-166E-4F7A-8150-68EB4B590D0C[ at ]microsoft.com...
[Quoted Text] > Thank you for your interest, Peter.
>
> I ordered and obtained the software (both Office Pro 2003 and Office
> Enterprise 2007) directly from Microsoft. My employer offers the software to
> its employees through an agreement w/MS.
>
> "Peter Foldes" wrote:
>
>> Bruce
>>
>> I ask again. Where did you get from.You jumped someone else's question who answered the question I asked of them
>> I am aware that you are showing error 1712
>>
>> --
>> Peter
>>
>> Please Reply to Newsgroup for the benefit of others
>> Requests for assistance by email can not and will not be acknowledged.
>>
>> "BruceO" <BruceO[ at ]discussions.microsoft.com> wrote in message news:396F8491-60DA-4373-9BAF-F80D0B6E6037[ at ]microsoft.com...
>> > Yes... Office Pro 2003
>> >
>> > "Peter Foldes" wrote:
>> >
>> >> Did you have a previous version of Office installed???
>> >>
>> >> --
>> >> Peter
>> >>
>> >> Please Reply to Newsgroup for the benefit of others
>> >> Requests for assistance by email can not and will not be acknowledged.
>> >>
>> >> <boverway[ at ]gmail.com> wrote in message news:1181181749.777279.257630[ at ]q69g2000hsb.googlegroups.com...
>> >> > On Jun 6, 6:10 pm, "Peter Foldes" <o...[ at ]hotmail.com> wrote:
>> >> >> Bruce
>> >> >>
>> >> >> Where did you get the Office 2007 Enterprise Edition from ??
>> >> >>
>> >> >> --
>> >> >> Peter
>> >> >>
>> >> >> Please Reply to Newsgroup for the benefit of others
>> >> >> Requests for assistance by email can not and will not be acknowledged.
>> >> >>
>> >> >>
>> >> >>
>> >> >> "BruceO" <Bru...[ at ]discussions.microsoft.com> wrote in messagenews:3B8AD923-6ECE-4BE8-B067-A92CCD5BB880[ at ]microsoft.com...
>> >> >> >I am running Vista Home Premium, attempting to install Office 2007 Enterprise
>> >> >> > (Office Professional Edition 2003 is already installed, so I'm performing an
>> >> >> > upgrade). After loading the DVD, keying the license key (accepted), and
>> >> >> > waiting for 15 minutes or so, the install is rolled back with an "Error
>> >> >> > 1712.One or more of the files required to restore your computer to its
>> >> >> > previous state could not be found. Restoration will not be possible." I've
>> >> >> > tried rebooting several times, perfomed a CheckDisk... nothing seems to work.
>> >> >> > Does anybody have a clue for me?
>> >> >>
>> >> >> > Thanks!- Hide quoted text -
>> >> >>
>> >> >> - Show quoted text -
>> >> >
>> >> > It was purchased from MS through my employer.
>> >> >
>> >>
>>
|
|
Yes
"Peter Foldes" wrote:
[Quoted Text] > Bruce > > Is this what you get exactly when it rolls back with the Error 1712 on Enterprise > > http://img156.imageshack.us/my.php?image=untitled7te.png> > > -- > Peter > > Please Reply to Newsgroup for the benefit of others > Requests for assistance by email can not and will not be acknowledged. > > "BruceO" <BruceO[ at ]discussions.microsoft.com> wrote in message news:885F6BCE-166E-4F7A-8150-68EB4B590D0C[ at ]microsoft.com... > > Thank you for your interest, Peter. > > > > I ordered and obtained the software (both Office Pro 2003 and Office > > Enterprise 2007) directly from Microsoft. My employer offers the software to > > its employees through an agreement w/MS. > > > > "Peter Foldes" wrote: > > > >> Bruce > >> > >> I ask again. Where did you get from.You jumped someone else's question who answered the question I asked of them > >> I am aware that you are showing error 1712 > >> > >> -- > >> Peter > >> > >> Please Reply to Newsgroup for the benefit of others > >> Requests for assistance by email can not and will not be acknowledged. > >> > >> "BruceO" <BruceO[ at ]discussions.microsoft.com> wrote in message news:396F8491-60DA-4373-9BAF-F80D0B6E6037[ at ]microsoft.com... > >> > Yes... Office Pro 2003 > >> > > >> > "Peter Foldes" wrote: > >> > > >> >> Did you have a previous version of Office installed??? > >> >> > >> >> -- > >> >> Peter > >> >> > >> >> Please Reply to Newsgroup for the benefit of others > >> >> Requests for assistance by email can not and will not be acknowledged. > >> >> > >> >> <boverway[ at ]gmail.com> wrote in message news:1181181749.777279.257630[ at ]q69g2000hsb.googlegroups.com... > >> >> > On Jun 6, 6:10 pm, "Peter Foldes" <o...[ at ]hotmail.com> wrote: > >> >> >> Bruce > >> >> >> > >> >> >> Where did you get the Office 2007 Enterprise Edition from ?? > >> >> >> > >> >> >> -- > >> >> >> Peter > >> >> >> > >> >> >> Please Reply to Newsgroup for the benefit of others > >> >> >> Requests for assistance by email can not and will not be acknowledged. > >> >> >> > >> >> >> > >> >> >> > >> >> >> "BruceO" <Bru...[ at ]discussions.microsoft.com> wrote in messagenews:3B8AD923-6ECE-4BE8-B067-A92CCD5BB880[ at ]microsoft.com... > >> >> >> >I am running Vista Home Premium, attempting to install Office 2007 Enterprise > >> >> >> > (Office Professional Edition 2003 is already installed, so I'm performing an > >> >> >> > upgrade). After loading the DVD, keying the license key (accepted), and > >> >> >> > waiting for 15 minutes or so, the install is rolled back with an "Error > >> >> >> > 1712.One or more of the files required to restore your computer to its > >> >> >> > previous state could not be found. Restoration will not be possible." I've > >> >> >> > tried rebooting several times, perfomed a CheckDisk... nothing seems to work. > >> >> >> > Does anybody have a clue for me? > >> >> >> > >> >> >> > Thanks!- Hide quoted text - > >> >> >> > >> >> >> - Show quoted text - > >> >> > > >> >> > It was purchased from MS through my employer. > >> >> > > >> >> > >> > |
|
Hi Peter,
The Enterprise 'Retail' edition (which is one commonly used with the Home Use License program) has an EnterpriseR.ww folder
the 'regular' Enterprise would be Enterprise.ww and would also include the \Admin folder.
The Home Use License can be as little as $25 through a qualifying employer.
===================
<<"Peter Foldes" <okf22[ at ]hotmail.com> wrote in message news:%23$XEwnTqHHA.3372[ at ]TK2MSFTNGP03.phx.gbl...
Hi Bob
I just finished checking with 2 Retail outlets 1 in Florida and one in NY. They both claim the same. Yes they can order it but it
comes with 5 Cals and the price in Miami is $2595 and in NY $2365. It is something that they do not carry and they have to order and
will tale up to 4-6 weeks before they receive it. I do not think that an ordinary person that uses the computer a few times a week
will buy something at that price. It is very cost restrictive to most. Maybe this is different in some other States but this is what
I got until now.
--
Peter >>
--
Bob Buckland ?:-)
MS Office System Products MVP
*Courtesy is not expensive and can pay big dividends*
|
|
Bruce
What you need to do first is to remove all instances of Office 2003 from your system. Then you need to do a clean boot and then install the Enterprise version as a full install and not as an Upgrade.
--
Peter
Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.
"BruceO" <BruceO[ at ]discussions.microsoft.com> wrote in message news:45351DE4-1FA6-4986-9146-C10141F084C8[ at ]microsoft.com...
[Quoted Text] > Yes > > "Peter Foldes" wrote: > >> Bruce >> >> Is this what you get exactly when it rolls back with the Error 1712 on Enterprise >> >> http://img156.imageshack.us/my.php?image=untitled7te.png>> >> >> -- >> Peter >> >> Please Reply to Newsgroup for the benefit of others >> Requests for assistance by email can not and will not be acknowledged. >> >> "BruceO" <BruceO[ at ]discussions.microsoft.com> wrote in message news:885F6BCE-166E-4F7A-8150-68EB4B590D0C[ at ]microsoft.com... >> > Thank you for your interest, Peter. >> > >> > I ordered and obtained the software (both Office Pro 2003 and Office >> > Enterprise 2007) directly from Microsoft. My employer offers the software to >> > its employees through an agreement w/MS. >> > >> > "Peter Foldes" wrote: >> > >> >> Bruce >> >> >> >> I ask again. Where did you get from.You jumped someone else's question who answered the question I asked of them >> >> I am aware that you are showing error 1712 >> >> >> >> -- >> >> Peter >> >> >> >> Please Reply to Newsgroup for the benefit of others >> >> Requests for assistance by email can not and will not be acknowledged. >> >> >> >> "BruceO" <BruceO[ at ]discussions.microsoft.com> wrote in message news:396F8491-60DA-4373-9BAF-F80D0B6E6037[ at ]microsoft.com... >> >> > Yes... Office Pro 2003 >> >> > >> >> > "Peter Foldes" wrote: >> >> > >> >> >> Did you have a previous version of Office installed??? >> >> >> >> >> >> -- >> >> >> Peter >> >> >> >> >> >> Please Reply to Newsgroup for the benefit of others >> >> >> Requests for assistance by email can not and will not be acknowledged. >> >> >> >> >> >> <boverway[ at ]gmail.com> wrote in message news:1181181749.777279.257630[ at ]q69g2000hsb.googlegroups.com... >> >> >> > On Jun 6, 6:10 pm, "Peter Foldes" <o...[ at ]hotmail.com> wrote: >> >> >> >> Bruce >> >> >> >> >> >> >> >> Where did you get the Office 2007 Enterprise Edition from ?? >> >> >> >> >> >> >> >> -- >> >> >> >> Peter >> >> >> >> >> >> >> >> Please Reply to Newsgroup for the benefit of others >> >> >> >> Requests for assistance by email can not and will not be acknowledged. >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> "BruceO" <Bru...[ at ]discussions.microsoft.com> wrote in messagenews:3B8AD923-6ECE-4BE8-B067-A92CCD5BB880[ at ]microsoft.com... >> >> >> >> >I am running Vista Home Premium, attempting to install Office 2007 Enterprise >> >> >> >> > (Office Professional Edition 2003 is already installed, so I'm performing an >> >> >> >> > upgrade). After loading the DVD, keying the license key (accepted), and >> >> >> >> > waiting for 15 minutes or so, the install is rolled back with an "Error >> >> >> >> > 1712.One or more of the files required to restore your computer to its >> >> >> >> > previous state could not be found. Restoration will not be possible." I've >> >> >> >> > tried rebooting several times, perfomed a CheckDisk... nothing seems to work. >> >> >> >> > Does anybody have a clue for me? >> >> >> >> >> >> >> >> > Thanks!- Hide quoted text - >> >> >> >> >> >> >> >> - Show quoted text - >> >> >> > >> >> >> > It was purchased from MS through my employer. >> >> >> > >> >> >> >> >> >> |
|
Thank you Peter. I'll follow your recommendations. Pardon my ignorance,
but what is a clean boot?
- Bruce
"Peter Foldes" <okf22[ at ]hotmail.com> wrote in message
news:%23wc78UcqHHA.1220[ at ]TK2MSFTNGP04.phx.gbl...
Bruce
What you need to do first is to remove all instances of Office 2003 from
your system. Then you need to do a clean boot and then install the
Enterprise version as a full install and not as an Upgrade.
--
Peter
Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.
"BruceO" <BruceO[ at ]discussions.microsoft.com> wrote in message
news:45351DE4-1FA6-4986-9146-C10141F084C8[ at ]microsoft.com...
[Quoted Text] > Yes > > "Peter Foldes" wrote: > >> Bruce >> >> Is this what you get exactly when it rolls back with the Error 1712 on >> Enterprise >> >> http://img156.imageshack.us/my.php?image=untitled7te.png>> >> >> -- >> Peter >> >> Please Reply to Newsgroup for the benefit of others >> Requests for assistance by email can not and will not be acknowledged. >> >> "BruceO" <BruceO[ at ]discussions.microsoft.com> wrote in message >> news:885F6BCE-166E-4F7A-8150-68EB4B590D0C[ at ]microsoft.com... >> > Thank you for your interest, Peter. >> > >> > I ordered and obtained the software (both Office Pro 2003 and Office >> > Enterprise 2007) directly from Microsoft. My employer offers the >> > software to >> > its employees through an agreement w/MS. >> > >> > "Peter Foldes" wrote: >> > >> >> Bruce >> >> >> >> I ask again. Where did you get from.You jumped someone else's question >> >> who answered the question I asked of them >> >> I am aware that you are showing error 1712 >> >> >> >> -- >> >> Peter >> >> >> >> Please Reply to Newsgroup for the benefit of others >> >> Requests for assistance by email can not and will not be acknowledged. >> >> >> >> "BruceO" <BruceO[ at ]discussions.microsoft.com> wrote in message >> >> news:396F8491-60DA-4373-9BAF-F80D0B6E6037[ at ]microsoft.com... >> >> > Yes... Office Pro 2003 >> >> > >> >> > "Peter Foldes" wrote: >> >> > >> >> >> Did you have a previous version of Office installed??? >> >> >> >> >> >> -- >> >> >> Peter >> >> >> >> >> >> Please Reply to Newsgroup for the benefit of others >> >> >> Requests for assistance by email can not and will not be >> >> >> acknowledged. >> >> >> >> >> >> <boverway[ at ]gmail.com> wrote in message >> >> >> news:1181181749.777279.257630[ at ]q69g2000hsb.googlegroups.com... >> >> >> > On Jun 6, 6:10 pm, "Peter Foldes" <o...[ at ]hotmail.com> wrote: >> >> >> >> Bruce >> >> >> >> >> >> >> >> Where did you get the Office 2007 Enterprise Edition from ?? >> >> >> >> >> >> >> >> -- >> >> >> >> Peter >> >> >> >> >> >> >> >> Please Reply to Newsgroup for the benefit of others >> >> >> >> Requests for assistance by email can not and will not be >> >> >> >> acknowledged. >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> "BruceO" <Bru...[ at ]discussions.microsoft.com> wrote in >> >> >> >> messagenews:3B8AD923-6ECE-4BE8-B067-A92CCD5BB880[ at ]microsoft.com... >> >> >> >> >I am running Vista Home Premium, attempting to install Office >> >> >> >> >2007 Enterprise >> >> >> >> > (Office Professional Edition 2003 is already installed, so I'm >> >> >> >> > performing an >> >> >> >> > upgrade). After loading the DVD, keying the license key >> >> >> >> > (accepted), and >> >> >> >> > waiting for 15 minutes or so, the install is rolled back with >> >> >> >> > an "Error >> >> >> >> > 1712.One or more of the files required to restore your >> >> >> >> > computer to its >> >> >> >> > previous state could not be found. Restoration will not be >> >> >> >> > possible." I've >> >> >> >> > tried rebooting several times, perfomed a CheckDisk... nothing >> >> >> >> > seems to work. >> >> >> >> > Does anybody have a clue for me? >> >> >> >> >> >> >> >> > Thanks!- Hide quoted text - >> >> >> >> >> >> >> >> - Show quoted text - >> >> >> > >> >> >> > It was purchased from MS through my employer. >> >> >> > >> >> >> >> >> >>
|
|
Bruce
Although the below KB is for XP it does explain in full what a clean boot entails. I do not have Vista installed at present but it should be the same
http://support.microsoft.com/kb/310353/
--
Peter
Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.
"BruceO" <boverway[ at ]gmail.com> wrote in message news:%235YP7jcqHHA.5032[ at ]TK2MSFTNGP02.phx.gbl...
[Quoted Text] > Thank you Peter. I'll follow your recommendations. Pardon my ignorance, > but what is a clean boot? > > - Bruce > > "Peter Foldes" <okf22[ at ]hotmail.com> wrote in message > news:%23wc78UcqHHA.1220[ at ]TK2MSFTNGP04.phx.gbl... > Bruce > > What you need to do first is to remove all instances of Office 2003 from > your system. Then you need to do a clean boot and then install the > Enterprise version as a full install and not as an Upgrade. > > -- > Peter > > Please Reply to Newsgroup for the benefit of others > Requests for assistance by email can not and will not be acknowledged. > > "BruceO" <BruceO[ at ]discussions.microsoft.com> wrote in message > news:45351DE4-1FA6-4986-9146-C10141F084C8[ at ]microsoft.com... >> Yes >> >> "Peter Foldes" wrote: >> >>> Bruce >>> >>> Is this what you get exactly when it rolls back with the Error 1712 on >>> Enterprise >>> >>> http://img156.imageshack.us/my.php?image=untitled7te.png>>> >>> >>> -- >>> Peter >>> >>> Please Reply to Newsgroup for the benefit of others >>> Requests for assistance by email can not and will not be acknowledged. >>> >>> "BruceO" <BruceO[ at ]discussions.microsoft.com> wrote in message >>> news:885F6BCE-166E-4F7A-8150-68EB4B590D0C[ at ]microsoft.com... >>> > Thank you for your interest, Peter. >>> > >>> > I ordered and obtained the software (both Office Pro 2003 and Office >>> > Enterprise 2007) directly from Microsoft. My employer offers the >>> > software to >>> > its employees through an agreement w/MS. >>> > >>> > "Peter Foldes" wrote: >>> > >>> >> Bruce >>> >> >>> >> I ask again. Where did you get from.You jumped someone else's question >>> >> who answered the question I asked of them >>> >> I am aware that you are showing error 1712 >>> >> >>> >> -- >>> >> Peter >>> >> >>> >> Please Reply to Newsgroup for the benefit of others >>> >> Requests for assistance by email can not and will not be acknowledged. >>> >> >>> >> "BruceO" <BruceO[ at ]discussions.microsoft.com> wrote in message >>> >> news:396F8491-60DA-4373-9BAF-F80D0B6E6037[ at ]microsoft.com... >>> >> > Yes... Office Pro 2003 >>> >> > >>> >> > "Peter Foldes" wrote: >>> >> > >>> >> >> Did you have a previous version of Office installed??? >>> >> >> >>> >> >> -- >>> >> >> Peter >>> >> >> >>> >> >> Please Reply to Newsgroup for the benefit of others >>> >> >> Requests for assistance by email can not and will not be >>> >> >> acknowledged. >>> >> >> >>> >> >> <boverway[ at ]gmail.com> wrote in message >>> >> >> news:1181181749.777279.257630[ at ]q69g2000hsb.googlegroups.com... >>> >> >> > On Jun 6, 6:10 pm, "Peter Foldes" <o...[ at ]hotmail.com> wrote: >>> >> >> >> Bruce >>> >> >> >> >>> >> >> >> Where did you get the Office 2007 Enterprise Edition from ?? >>> >> >> >> >>> >> >> >> -- >>> >> >> >> Peter >>> >> >> >> >>> >> >> >> Please Reply to Newsgroup for the benefit of others >>> >> >> >> Requests for assistance by email can not and will not be >>> >> >> >> acknowledged. >>> >> >> >> >>> >> >> >> >>> >> >> >> >>> >> >> >> "BruceO" <Bru...[ at ]discussions.microsoft.com> wrote in >>> >> >> >> messagenews:3B8AD923-6ECE-4BE8-B067-A92CCD5BB880[ at ]microsoft.com... >>> >> >> >> >I am running Vista Home Premium, attempting to install Office >>> >> >> >> >2007 Enterprise >>> >> >> >> > (Office Professional Edition 2003 is already installed, so I'm >>> >> >> >> > performing an >>> >> >> >> > upgrade). After loading the DVD, keying the license key >>> >> >> >> > (accepted), and >>> >> >> >> > waiting for 15 minutes or so, the install is rolled back with >>> >> >> >> > an "Error >>> >> >> >> > 1712.One or more of the files required to restore your >>> >> >> >> > computer to its >>> >> >> >> > previous state could not be found. Restoration will not be >>> >> >> >> > possible." I've >>> >> >> >> > tried rebooting several times, perfomed a CheckDisk... nothing >>> >> >> >> > seems to work. >>> >> >> >> > Does anybody have a clue for me? >>> >> >> >> >>> >> >> >> > Thanks!- Hide quoted text - >>> >> >> >> >>> >> >> >> - Show quoted text - >>> >> >> > >>> >> >> > It was purchased from MS through my employer. >>> >> >> > >>> >> >> >>> >> >>> > > |
|
After uninstalling Office2003, OneNote2003 and running Windows Install Clean
Up, I rebooted and... VOILA!... software is now installed. I'm off to the
races!
Thanks for your help, Peter. Your assistance is MUCH appreciated.
- Bruce
"Peter Foldes" <okf22[ at ]hotmail.com> wrote in message
news:%235KvpvdqHHA.1200[ at ]TK2MSFTNGP04.phx.gbl...
Bruce
Although the below KB is for XP it does explain in full what a clean boot
entails. I do not have Vista installed at present but it should be the same
http://support.microsoft.com/kb/310353/
--
Peter
Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.
"BruceO" <boverway[ at ]gmail.com> wrote in message
news:%235YP7jcqHHA.5032[ at ]TK2MSFTNGP02.phx.gbl...
[Quoted Text] > Thank you Peter. I'll follow your recommendations. Pardon my ignorance, > but what is a clean boot? > > - Bruce > > "Peter Foldes" <okf22[ at ]hotmail.com> wrote in message > news:%23wc78UcqHHA.1220[ at ]TK2MSFTNGP04.phx.gbl... > Bruce > > What you need to do first is to remove all instances of Office 2003 from > your system. Then you need to do a clean boot and then install the > Enterprise version as a full install and not as an Upgrade. > > -- > Peter > > Please Reply to Newsgroup for the benefit of others > Requests for assistance by email can not and will not be acknowledged. > > "BruceO" <BruceO[ at ]discussions.microsoft.com> wrote in message > news:45351DE4-1FA6-4986-9146-C10141F084C8[ at ]microsoft.com... >> Yes >> >> "Peter Foldes" wrote: >> >>> Bruce >>> >>> Is this what you get exactly when it rolls back with the Error 1712 on >>> Enterprise >>> >>> http://img156.imageshack.us/my.php?image=untitled7te.png>>> >>> >>> -- >>> Peter >>> >>> Please Reply to Newsgroup for the benefit of others >>> Requests for assistance by email can not and will not be acknowledged. >>> >>> "BruceO" <BruceO[ at ]discussions.microsoft.com> wrote in message >>> news:885F6BCE-166E-4F7A-8150-68EB4B590D0C[ at ]microsoft.com... >>> > Thank you for your interest, Peter. >>> > >>> > I ordered and obtained the software (both Office Pro 2003 and Office >>> > Enterprise 2007) directly from Microsoft. My employer offers the >>> > software to >>> > its employees through an agreement w/MS. >>> > >>> > "Peter Foldes" wrote: >>> > >>> >> Bruce >>> >> >>> >> I ask again. Where did you get from.You jumped someone else's >>> >> question >>> >> who answered the question I asked of them >>> >> I am aware that you are showing error 1712 >>> >> >>> >> -- >>> >> Peter >>> >> >>> >> Please Reply to Newsgroup for the benefit of others >>> >> Requests for assistance by email can not and will not be >>> >> acknowledged. >>> >> >>> >> "BruceO" <BruceO[ at ]discussions.microsoft.com> wrote in message >>> >> news:396F8491-60DA-4373-9BAF-F80D0B6E6037[ at ]microsoft.com... >>> >> > Yes... Office Pro 2003 >>> >> > >>> >> > "Peter Foldes" wrote: >>> >> > >>> >> >> Did you have a previous version of Office installed??? >>> >> >> >>> >> >> -- >>> >> >> Peter >>> >> >> >>> >> >> Please Reply to Newsgroup for the benefit of others >>> >> >> Requests for assistance by email can not and will not be >>> >> >> acknowledged. >>> >> >> >>> >> >> <boverway[ at ]gmail.com> wrote in message >>> >> >> news:1181181749.777279.257630[ at ]q69g2000hsb.googlegroups.com... >>> >> >> > On Jun 6, 6:10 pm, "Peter Foldes" <o...[ at ]hotmail.com> wrote: >>> >> >> >> Bruce >>> >> >> >> >>> >> >> >> Where did you get the Office 2007 Enterprise Edition from ?? >>> >> >> >> >>> >> >> >> -- >>> >> >> >> Peter >>> >> >> >> >>> >> >> >> Please Reply to Newsgroup for the benefit of others >>> >> >> >> Requests for assistance by email can not and will not be >>> >> >> >> acknowledged. >>> >> >> >> >>> >> >> >> >>> >> >> >> >>> >> >> >> "BruceO" <Bru...[ at ]discussions.microsoft.com> wrote in >>> >> >> >> messagenews:3B8AD923-6ECE-4BE8-B067-A92CCD5BB880[ at ]microsoft.com... >>> >> >> >> >I am running Vista Home Premium, attempting to install Office >>> >> >> >> >2007 Enterprise >>> >> >> >> > (Office Professional Edition 2003 is already installed, so >>> >> >> >> > I'm >>> >> >> >> > performing an >>> >> >> >> > upgrade). After loading the DVD, keying the license key >>> >> >> >> > (accepted), and >>> >> >> >> > waiting for 15 minutes or so, the install is rolled back with >>> >> >> >> > an "Error >>> >> >> >> > 1712.One or more of the files required to restore your >>> >> >> >> > computer to its >>> >> >> >> > previous state could not be found. Restoration will not be >>> >> >> >> > possible." I've >>> >> >> >> > tried rebooting several times, perfomed a CheckDisk... >>> >> >> >> > nothing >>> >> >> >> > seems to work. >>> >> >> >> > Does anybody have a clue for me? >>> >> >> >> >>> >> >> >> > Thanks!- Hide quoted text - >>> >> >> >> >>> >> >> >> - Show quoted text - >>> >> >> > >>> >> >> > It was purchased from MS through my employer. >>> >> >> > >>> >> >> >>> >> >>> > >
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