Group:  Microsoft Excel ยป microsoft.public.excel.printing
Thread: Excel prints rubbish to HP Laser

Excel prints rubbish to HP Laser
Ashpoint 10/19/2008 3:06:07 AM
Excel 2003, WindowsXPPro, In SBS2003 environment, HP4015N Laser.

We have a SBS2003 network with a HP4015N Laser printer shared from the
server to all workstations.

One new workstation running Windows XP Pro, Excel 2003 has been unable to
print (any) Excell 2003 worksheet correctly to the laser printer. All other
workstations in the network do not have the issue and can print Excel 2003
normally. The issue seems to be unique to one workstaion.

We have found on the particular workstation, that prior to printing, we go
to File, Print, Select the laser printer, select printer properties, and
change "Print Truetype fonts as Bitmaps" WORKS!

The user is not very computer savy so we are looking for a universal fix
rather than expect the user to rememeber to change this setting prior to
printing.

Has anyone seen this issue before and can suggest a technical reolution.


RE: Excel prints rubbish to HP Laser
ShaneDevenshire 10/19/2008 5:40:00 AM
Hi,

You might try posting this question to the Windows or Servers newsgroups.
Just a thought.


--
Thanks,
Shane Devenshire


"Ashpoint" wrote:

[Quoted Text]
> Excel 2003, WindowsXPPro, In SBS2003 environment, HP4015N Laser.
>
> We have a SBS2003 network with a HP4015N Laser printer shared from the
> server to all workstations.
>
> One new workstation running Windows XP Pro, Excel 2003 has been unable to
> print (any) Excell 2003 worksheet correctly to the laser printer. All other
> workstations in the network do not have the issue and can print Excel 2003
> normally. The issue seems to be unique to one workstaion.
>
> We have found on the particular workstation, that prior to printing, we go
> to File, Print, Select the laser printer, select printer properties, and
> change "Print Truetype fonts as Bitmaps" WORKS!
>
> The user is not very computer savy so we are looking for a universal fix
> rather than expect the user to rememeber to change this setting prior to
> printing.
>
> Has anyone seen this issue before and can suggest a technical reolution.
>
>

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