Faxing problem via Simple Mapi in Server2003/Exchange environment "Jimmy Hoffa" <jimmyHoffa[ at ]somewhere.com> 10/28/2008 8:38:57 AM Hi All, Hoping someone can help me with this issue that has just surfaced at a customers who have recently upgraded their server. Our application sends faxes using simple MAPI/Outlook using simple MAPI api by emailing to a fax recipient whose address is in the format [Fax:XXXXXXXX] This was working fine through Win2KSR3/Outlook 2000 SR1 with the fax transport routing the faxes through a local fax modem. We have since updated the system to XP SR2/Outlook 2003 and are routing the fax transport through the shared fax on an SBS. Sending directly from outlook works fine as I believe its not relying on the MAPI api, but using its internals or CDO. But sending the fax message through MAPI result in the fax not being sent and the following message returned to Outlook: Your message did not reach some or all of the intended recipients. Subject: E-MAIL FROM XXXXXXXX Sent: 10/25/2008 10:21 The following recipient(s) could not be reached: '0XXXXXXXXXXXX' on 10/25/2008 10:21 The message could not be delivered because the recipient's destination email system is unknown or invalid. Please check the address and try again, or contact your system administrator to verify connectivity to the email system of the recipient. <sbs.domain #5.1.2> If anyone can shed any light on this problem it would be very much appreciate as its had me stumped for a few days now and I don't seem to be getting anyway, hopefully its just a setting that needs to be changed on the server. Thanks,

Re: Faxing problem via Simple Mapi in Server2003/Exchange environment "Jimmy Hoffa" <jimmyHoffa[ at ]somewhere.com> 10/30/2008 12:50:17 PM For the sake of others who encounter this, I eventually found a solution. More info here http://www.dbws.net/blog/ "Jimmy Hoffa" <jimmyHoffa[ at ]somewhere.com> wrote in message news:ge6ivl$j8b$1[ at ]energise.enta.net... [Quoted Text] > Hi All, > > Hoping someone can help me with this issue that has just surfaced at a > customers who have recently upgraded their server. > > Our application sends faxes using simple MAPI/Outlook using simple MAPI > api by emailing to a fax recipient whose address is in the format > [Fax:XXXXXXXX] > > This was working fine through Win2KSR3/Outlook 2000 SR1 with the fax > transport routing the faxes through a local fax modem. > > We have since updated the system to XP SR2/Outlook 2003 and are routing > the fax transport through the shared fax on an SBS. > > Sending directly from outlook works fine as I believe its not relying on > the MAPI api, but using its internals or CDO. > > But sending the fax message through MAPI result in the fax not being sent > and the following message returned to Outlook: > > Your message did not reach some or all of the intended recipients. > > Subject: E-MAIL FROM XXXXXXXX > Sent: 10/25/2008 10:21 > > The following recipient(s) could not be reached: > > '0XXXXXXXXXXXX' on 10/25/2008 10:21 > The message could not be delivered because the recipient's > destination email system is unknown or invalid. Please check the address > and try again, or contact your system administrator to verify > connectivity to the email system of the recipient. > > <sbs.domain #5.1.2> > > > If anyone can shed any light on this problem it would be very much > appreciate as its had me stumped for a few days now and I don't seem to be > getting anyway, hopefully its just a setting that needs to be changed on > the server. > > > Thanks, >

Re: Faxing problem via Simple Mapi in Server2003/Exchange environment "Russ Valentine [MVP-Outlook]" <russval[ at ]gmail.com> 10/30/2008 9:15:52 PM Thanks for the info. I knew I couldn't help in the outlook.fax group, but when I saw you'd posted to the appropriate developer groups, I hoped you might get an answer there. -- Russ Valentine [MVP-Outlook] "Jimmy Hoffa" <jimmyHoffa[ at ]somewhere.com> wrote in message news:gecaf4$23ve$1[ at ]energise.enta.net... [Quoted Text] > For the sake of others who encounter this, I eventually found a solution. > > More info here http://www.dbws.net/blog/ > > > > "Jimmy Hoffa" <jimmyHoffa[ at ]somewhere.com> wrote in message > news:ge6ivl$j8b$1[ at ]energise.enta.net... >> Hi All, >> >> Hoping someone can help me with this issue that has just surfaced at a >> customers who have recently upgraded their server. >> >> Our application sends faxes using simple MAPI/Outlook using simple MAPI >> api by emailing to a fax recipient whose address is in the format >> [Fax:XXXXXXXX] >> >> This was working fine through Win2KSR3/Outlook 2000 SR1 with the fax >> transport routing the faxes through a local fax modem. >> >> We have since updated the system to XP SR2/Outlook 2003 and are routing >> the fax transport through the shared fax on an SBS. >> >> Sending directly from outlook works fine as I believe its not relying on >> the MAPI api, but using its internals or CDO. >> >> But sending the fax message through MAPI result in the fax not being sent >> and the following message returned to Outlook: >> >> Your message did not reach some or all of the intended recipients. >> >> Subject: E-MAIL FROM XXXXXXXX >> Sent: 10/25/2008 10:21 >> >> The following recipient(s) could not be reached: >> >> '0XXXXXXXXXXXX' on 10/25/2008 10:21 >> The message could not be delivered because the recipient's >> destination email system is unknown or invalid. Please check the address >> and try again, or contact your system administrator to verify >> connectivity to the email system of the recipient. >> >> <sbs.domain #5.1.2> >> >> >> If anyone can shed any light on this problem it would be very much >> appreciate as its had me stumped for a few days now and I don't seem to >> be getting anyway, hopefully its just a setting that needs to be changed >> on the server. >> >> >> Thanks, >> >