Group:  General ยป microsoft.public.officeupdate
Thread: KB949074 Update Problem

KB949074 Update Problem
"Jim" <xxx[ at ]xxxxxx.com> 12/13/2008 6:01:19 PM
On Thursday, 12/11/08, I was offered a number of Microsoft updates by the
monthly update service. After the installation I went to the Office Update
site, which offered Office Update KB949074. When I tried to install, it
fails. Downloading the file manually made no difference; it will not install
that way either complaining that it can't detect that Office 2003 is
installed on the machine with the specific message "The expected version of
the product was not found on your system." It seems a bit strange the update
is being offered at all since I have Office Professional 2007 installed on
both computers.

I went to the Microsoft Update site; it does not offer KB949074 update.
However a check at the Office Update says I need it even though it can't
install. This is happening on two computers both running Windows
Professional SP2 with all updates and SP3 with all updates.



Reading through the message regarding this problem is appears there is an
issue with this latest update.



Jim


Re: KB949074 Update Problem
"MowGreen [MVP]" <mowgreen[ at ]nowandzen.com> 12/13/2008 7:03:24 PM
From: http://support.microsoft.com/kb/949074

[Quoted Text]
> Notes
>
> * The update for Microsoft Office 2003 does not install any files on the computer. Instead, the
> update changes the cached Office 2003 MSI file that is used during update operations.
> * If the Office Source Engine service is disabled, the value of the
> HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\ose\Start registry entry is set to 4. This
> behavior may occur when a user manually changes the value of the registry entry. Or, this behavior
> may occur when certain third-party performance tools or third-party repair
tools are run. The update
> for Microsoft Office 2003 does not affect the performance or reliability of
Office 2003.
> * When the update for Microsoft Office 2003 is installed on a Windows Vista-based computer or on
> a Windows Server 2008-based computer, you may have to restart the computer for the update to take
> effect. You may not be notified to restart the computer.
> * If you use Microsoft Update, Automatic Updates, or Microsoft Windows Server Update Services
> (WSUS), you are offered the update for Microsoft Office 2003 only if the Office Source Engine service
> is disabled.

Apparently, none of the above conditions exist on the system so the
update is not needed. Since others are also reporting this issue about
the Office Update site, it's most likely the detection logic of OU that
needs some tweaking.


MowGreen [MVP 2003-2009]
===============
*-343-* FDNY
Never Forgotten
===============



Jim wrote:

> On Thursday, 12/11/08, I was offered a number of Microsoft updates by the
> monthly update service. After the installation I went to the Office Update
> site, which offered Office Update KB949074. When I tried to install, it
> fails. Downloading the file manually made no difference; it will not install
> that way either complaining that it can't detect that Office 2003 is
> installed on the machine with the specific message "The expected version of
> the product was not found on your system." It seems a bit strange the update
> is being offered at all since I have Office Professional 2007 installed on
> both computers.
>
> I went to the Microsoft Update site; it does not offer KB949074 update.
> However a check at the Office Update says I need it even though it can't
> install. This is happening on two computers both running Windows
> Professional SP2 with all updates and SP3 with all updates.
>
>
>
> Reading through the message regarding this problem is appears there is an
> issue with this latest update.
>
>
>
> Jim
>
>
Re: KB949074 Update Problem
"WayneBR" <nospam[ at ]here.com> 12/13/2008 7:24:44 PM
Has anyone sucessfully updated with kb949074?
--
wayneBR
"MowGreen [MVP]" <mowgreen[ at ]nowandzen.com> wrote in message
news:uOrkzVVXJHA.5400[ at ]TK2MSFTNGP04.phx.gbl...
[Quoted Text]
> From: http://support.microsoft.com/kb/949074
>
>> Notes
>>
>> * The update for Microsoft Office 2003 does not install any files on
>> the computer. Instead, the update changes the cached Office 2003 MSI file
>> that is used during update operations.
>> * If the Office Source Engine service is disabled, the value of the
>> HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\ose\Start registry
>> entry is set to 4. This behavior may occur when a user manually changes
>> the value of the registry entry. Or, this behavior may occur when certain
>> third-party performance tools or third-party repair
> tools are run. The update
>> for Microsoft Office 2003 does not affect the performance or reliability
>> of
> Office 2003.
>> * When the update for Microsoft Office 2003 is installed on a Windows
>> Vista-based computer or on a Windows Server 2008-based computer, you may
>> have to restart the computer for the update to take effect. You may not
>> be notified to restart the computer.
>> * If you use Microsoft Update, Automatic Updates, or Microsoft
>> Windows Server Update Services (WSUS), you are offered the update for
>> Microsoft Office 2003 only if the Office Source Engine service
> > is disabled.
>
> Apparently, none of the above conditions exist on the system so the update
> is not needed. Since others are also reporting this issue about the Office
> Update site, it's most likely the detection logic of OU that needs some
> tweaking.
>
>
> MowGreen [MVP 2003-2009]
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
>
>
> Jim wrote:
>
>> On Thursday, 12/11/08, I was offered a number of Microsoft updates by the
>> monthly update service. After the installation I went to the Office
>> Update site, which offered Office Update KB949074. When I tried to
>> install, it fails. Downloading the file manually made no difference; it
>> will not install that way either complaining that it can't detect that
>> Office 2003 is installed on the machine with the specific message "The
>> expected version of the product was not found on your system." It seems a
>> bit strange the update is being offered at all since I have Office
>> Professional 2007 installed on both computers.
>>
>> I went to the Microsoft Update site; it does not offer KB949074 update.
>> However a check at the Office Update says I need it even though it can't
>> install. This is happening on two computers both running Windows
>> Professional SP2 with all updates and SP3 with all updates.
>>
>>
>>
>> Reading through the message regarding this problem is appears there is an
>> issue with this latest update.
>>
>>
>>
>> Jim
>>

Re: KB949074 Update Problem
"Peter Foldes" <okf122[ at ]hotmail.com> 12/13/2008 10:03:26 PM
Yes

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"WayneBR" <nospam[ at ]here.com> wrote in message
news:ekLc8hVXJHA.760[ at ]TK2MSFTNGP02.phx.gbl...
[Quoted Text]
> Has anyone sucessfully updated with kb949074?
> --
> wayneBR
> "MowGreen [MVP]" <mowgreen[ at ]nowandzen.com> wrote in message
> news:uOrkzVVXJHA.5400[ at ]TK2MSFTNGP04.phx.gbl...
>> From: http://support.microsoft.com/kb/949074
>>
>>> Notes
>>>
>>> * The update for Microsoft Office 2003 does not install any files on the
>>> computer. Instead, the update changes the cached Office 2003 MSI file that is
>>> used during update operations.
>>> * If the Office Source Engine service is disabled, the value of the
>>> HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\ose\Start registry entry is
>>> set to 4. This behavior may occur when a user manually changes the value of the
>>> registry entry. Or, this behavior may occur when certain third-party performance
>>> tools or third-party repair
>> tools are run. The update
>>> for Microsoft Office 2003 does not affect the performance or reliability of
>> Office 2003.
>>> * When the update for Microsoft Office 2003 is installed on a Windows
>>> Vista-based computer or on a Windows Server 2008-based computer, you may have to
>>> restart the computer for the update to take effect. You may not be notified to
>>> restart the computer.
>>> * If you use Microsoft Update, Automatic Updates, or Microsoft Windows
>>> Server Update Services (WSUS), you are offered the update for Microsoft Office
>>> 2003 only if the Office Source Engine service
>> > is disabled.
>>
>> Apparently, none of the above conditions exist on the system so the update is not
>> needed. Since others are also reporting this issue about the Office Update site,
>> it's most likely the detection logic of OU that needs some tweaking.
>>
>>
>> MowGreen [MVP 2003-2009]
>> ===============
>> *-343-* FDNY
>> Never Forgotten
>> ===============
>>
>>
>>
>> Jim wrote:
>>
>>> On Thursday, 12/11/08, I was offered a number of Microsoft updates by the
>>> monthly update service. After the installation I went to the Office Update site,
>>> which offered Office Update KB949074. When I tried to install, it fails.
>>> Downloading the file manually made no difference; it will not install that way
>>> either complaining that it can't detect that Office 2003 is installed on the
>>> machine with the specific message "The expected version of the product was not
>>> found on your system." It seems a bit strange the update is being offered at all
>>> since I have Office Professional 2007 installed on both computers.
>>>
>>> I went to the Microsoft Update site; it does not offer KB949074 update. However
>>> a check at the Office Update says I need it even though it can't install. This
>>> is happening on two computers both running Windows Professional SP2 with all
>>> updates and SP3 with all updates.
>>>
>>>
>>>
>>> Reading through the message regarding this problem is appears there is an issue
>>> with this latest update.
>>>
>>>
>>>
>>> Jim
>>>
>

Re: KB949074 Update Problem
"WayneBR" <nospam[ at ]here.com> 12/13/2008 10:06:54 PM
Thanks Peter,
--
wayneBR
"Peter Foldes" <okf122[ at ]hotmail.com> wrote in message
news:%238zsg6WXJHA.4380[ at ]TK2MSFTNGP06.phx.gbl...
[Quoted Text]
> Yes
>
> --
> Peter
>
> Please Reply to Newsgroup for the benefit of others
> Requests for assistance by email can not and will not be acknowledged.
>
> "WayneBR" <nospam[ at ]here.com> wrote in message
> news:ekLc8hVXJHA.760[ at ]TK2MSFTNGP02.phx.gbl...
>> Has anyone sucessfully updated with kb949074?
>> --
>> wayneBR
>> "MowGreen [MVP]" <mowgreen[ at ]nowandzen.com> wrote in message
>> news:uOrkzVVXJHA.5400[ at ]TK2MSFTNGP04.phx.gbl...
>>> From: http://support.microsoft.com/kb/949074
>>>
>>>> Notes
>>>>
>>>> * The update for Microsoft Office 2003 does not install any files
>>>> on the computer. Instead, the update changes the cached Office 2003 MSI
>>>> file that is used during update operations.
>>>> * If the Office Source Engine service is disabled, the value of the
>>>> HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\ose\Start registry
>>>> entry is set to 4. This behavior may occur when a user manually changes
>>>> the value of the registry entry. Or, this behavior may occur when
>>>> certain third-party performance tools or third-party repair
>>> tools are run. The update
>>>> for Microsoft Office 2003 does not affect the performance or
>>>> reliability of
>>> Office 2003.
>>>> * When the update for Microsoft Office 2003 is installed on a
>>>> Windows Vista-based computer or on a Windows Server 2008-based
>>>> computer, you may have to restart the computer for the update to take
>>>> effect. You may not be notified to restart the computer.
>>>> * If you use Microsoft Update, Automatic Updates, or Microsoft
>>>> Windows Server Update Services (WSUS), you are offered the update for
>>>> Microsoft Office 2003 only if the Office Source Engine service
>>> > is disabled.
>>>
>>> Apparently, none of the above conditions exist on the system so the
>>> update is not needed. Since others are also reporting this issue about
>>> the Office Update site, it's most likely the detection logic of OU that
>>> needs some tweaking.
>>>
>>>
>>> MowGreen [MVP 2003-2009]
>>> ===============
>>> *-343-* FDNY
>>> Never Forgotten
>>> ===============
>>>
>>>
>>>
>>> Jim wrote:
>>>
>>>> On Thursday, 12/11/08, I was offered a number of Microsoft updates by
>>>> the monthly update service. After the installation I went to the Office
>>>> Update site, which offered Office Update KB949074. When I tried to
>>>> install, it fails. Downloading the file manually made no difference; it
>>>> will not install that way either complaining that it can't detect that
>>>> Office 2003 is installed on the machine with the specific message "The
>>>> expected version of the product was not found on your system." It seems
>>>> a bit strange the update is being offered at all since I have Office
>>>> Professional 2007 installed on both computers.
>>>>
>>>> I went to the Microsoft Update site; it does not offer KB949074 update.
>>>> However a check at the Office Update says I need it even though it
>>>> can't install. This is happening on two computers both running Windows
>>>> Professional SP2 with all updates and SP3 with all updates.
>>>>
>>>>
>>>>
>>>> Reading through the message regarding this problem is appears there is
>>>> an issue with this latest update.
>>>>
>>>>
>>>>
>>>> Jim
>>>>
>>
>


Re: KB949074 Update Problem
James 12/14/2008 5:23:01 PM
Will there be an update to the update logic? I attempted to install the
update by hand and a message stating "The Update cannot be applied."
resulted. Also Windows XP keeps asking me to update on Shutown, becuase
Windows' Automatic Update can not intall this update either.

When can a fix be expected?

"MowGreen [MVP]" wrote:

[Quoted Text]
> From: http://support.microsoft.com/kb/949074
>
> > Notes
> >
> > * The update for Microsoft Office 2003 does not install any files on the computer. Instead, the
> > update changes the cached Office 2003 MSI file that is used during update operations.
> > * If the Office Source Engine service is disabled, the value of the
> > HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\ose\Start registry entry is set to 4. This
> > behavior may occur when a user manually changes the value of the registry entry. Or, this behavior
> > may occur when certain third-party performance tools or third-party repair
> tools are run. The update
> > for Microsoft Office 2003 does not affect the performance or reliability of
> Office 2003.
> > * When the update for Microsoft Office 2003 is installed on a Windows Vista-based computer or on
> > a Windows Server 2008-based computer, you may have to restart the computer for the update to take
> > effect. You may not be notified to restart the computer.
> > * If you use Microsoft Update, Automatic Updates, or Microsoft Windows Server Update Services
> > (WSUS), you are offered the update for Microsoft Office 2003 only if the Office Source Engine service
> > is disabled.
>
> Apparently, none of the above conditions exist on the system so the
> update is not needed. Since others are also reporting this issue about
> the Office Update site, it's most likely the detection logic of OU that
> needs some tweaking.
>
>
> MowGreen [MVP 2003-2009]
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
>
>
> Jim wrote:
>
> > On Thursday, 12/11/08, I was offered a number of Microsoft updates by the
> > monthly update service. After the installation I went to the Office Update
> > site, which offered Office Update KB949074. When I tried to install, it
> > fails. Downloading the file manually made no difference; it will not install
> > that way either complaining that it can't detect that Office 2003 is
> > installed on the machine with the specific message "The expected version of
> > the product was not found on your system." It seems a bit strange the update
> > is being offered at all since I have Office Professional 2007 installed on
> > both computers.
> >
> > I went to the Microsoft Update site; it does not offer KB949074 update.
> > However a check at the Office Update says I need it even though it can't
> > install. This is happening on two computers both running Windows
> > Professional SP2 with all updates and SP3 with all updates.
> >
> >
> >
> > Reading through the message regarding this problem is appears there is an
> > issue with this latest update.
> >
> >
> >
> > Jim
> >
> >
>
RE: KB949074 Update Problem
Stress Phactor 12/15/2008 2:00:03 PM
We have chosen NOT to install update KB949074 at this time due to the
significant volume of reported failures on a variety of different systems
(Office XP, XP, Vista). At issue is Microsoft's claim that this is not a
security update so support is not free. If it is not a security update and
therefore without support should it fail, and our users are running problem
free without the update, then I feel confident we can continue to live
without the update until such a time that Microsoft upgrades its priority and
opens up support to those encountering problems. We'll revisit this again at
that time.

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