Total MS Incompetence with Office "Lloyd Sheen" <a[ at ]b.c> 6/6/2007 8:06:32 PM Ok I tried to install. It just wanted to keep on configuring. So off the system it went. There was a post about a script to fix the problem. Tried it. Of course it did not. So uninstall Office again. Now windows update wants to update stuff which IF MS CAN UNINSTALL THEIR OWN PRODUCTS should not be on my system. I would really like to hear from MS this time. Are there any MS people with the guts to acknowledge the probems and try to help fix them. Why does windows update think an uninstalled product still exists?????? HELP

Re: Total MS Incompetence with Office "Peter Foldes" <okf22[ at ]hotmail.com> 6/6/2007 10:13:35 PM OK. Lloyd your post does not make sense. I cannot make heads or tails from what you are saying. Maybe try and give everything in detail so as it can be understood. -- Peter Please Reply to Newsgroup for the benefit of others Requests for assistance by email can not and will not be acknowledged. "Lloyd Sheen" <a[ at ]b.c> wrote in message news:A94BF2FF-0324-4E5E-8EF1-45D91373F0DD[ at ]microsoft.com... [Quoted Text] > Ok I tried to install. It just wanted to keep on configuring. So off the > system it went. There was a post about a script to fix the problem. > > Tried it. Of course it did not. So uninstall Office again. > > Now windows update wants to update stuff which IF MS CAN UNINSTALL THEIR OWN > PRODUCTS should not be on my system. > > I would really like to hear from MS this time. > > Are there any MS people with the guts to acknowledge the probems and try to > help fix them. Why does windows update think an uninstalled product still > exists?????? > > > HELP >

Re: Total MS Incompetence with Office "JoAnn Paules" <jl_paules[ at ]hotmail.com> 6/6/2007 11:50:31 PM If you want to hear from Microsoft, then you need to call them instead of posting here. And be aware that they will not help you with the trial version. -- JoAnn Paules Microsoft MVP - Publisher How to ask a question http://support.microsoft.com/kb/555375 "Lloyd Sheen" <a[ at ]b.c> wrote in message news:A94BF2FF-0324-4E5E-8EF1-45D91373F0DD[ at ]microsoft.com... [Quoted Text] > Ok I tried to install. It just wanted to keep on configuring. So off the > system it went. There was a post about a script to fix the problem. > > Tried it. Of course it did not. So uninstall Office again. > > Now windows update wants to update stuff which IF MS CAN UNINSTALL THEIR > OWN PRODUCTS should not be on my system. > > I would really like to hear from MS this time. > > Are there any MS people with the guts to acknowledge the probems and try > to help fix them. Why does windows update think an uninstalled product > still exists?????? > > > HELP

Re: Total MS Incompetence with Office "Lloyd Sheen" <a[ at ]b.c> 6/7/2007 12:59:07 PM "Peter Foldes" <okf22[ at ]hotmail.com> wrote in message news:eFrTtfIqHHA.3512[ at ]TK2MSFTNGP06.phx.gbl... OK. Lloyd your post does not make sense. I cannot make heads or tails from what you are saying. Maybe try and give everything in detail so as it can be understood. -- Peter Please Reply to Newsgroup for the benefit of others Requests for assistance by email can not and will not be acknowledged. "Lloyd Sheen" <a[ at ]b.c> wrote in message news:A94BF2FF-0324-4E5E-8EF1-45D91373F0DD[ at ]microsoft.com... [Quoted Text] > Ok I tried to install. It just wanted to keep on configuring. So off the > system it went. There was a post about a script to fix the problem. > > Tried it. Of course it did not. So uninstall Office again. > > Now windows update wants to update stuff which IF MS CAN UNINSTALL THEIR > OWN > PRODUCTS should not be on my system. > > I would really like to hear from MS this time. > > Are there any MS people with the guts to acknowledge the probems and try > to > help fix them. Why does windows update think an uninstalled product still > exists?????? > > > HELP > You would have to follow the entire thread. This is another of the "it just keeps on wanting to configure" story with Office. It is Office and is retail. I ran a script provided which was supposed to help. It did not. I spent about 2 hours on the phone with MS support. To say that they know nothing is a compliment. Reformat and reinstall. I have been in the business for 30+ years and know when there is a boondoogle on the loose. LS