Product Key JDP 12/31/2008 9:58:08 PM Had to restore from backup copy on my other computer. Running XP and Office 2003. When I tried to open the email, requested product key. How do I get Microsoft to send me the product key?

Re: Product Key "N. Miller" <anonymous[ at ]msnews.aosake.net> 12/31/2008 10:40:09 PM On Wed, 31 Dec 2008 13:58:08 -0800, JDP wrote: [Quoted Text] > Had to restore from backup copy on my other computer. Running XP and Office > 2003. When I tried to open the email, requested product key. How do I get > Microsoft to send me the product key? The product key should be on the packaging, somewhere, or on the outer case of the computer, in the case of an OEM OS install. On my HP Pavilions (four), they were on the outer case for the OSes. On the Windows XP HE upgrades, they were on the back of the cardboard folder containing the docs, and discs inside of the box. If you have to request it from Microsoft, you are likely going to have to pay full price for the product; but I am not sure if they sell the keys that way. -- Norman ~Oh Lord, why have you come ~To Konnyu, with the Lion and the Drum

Re: Product Key VanguardLH <V[ at ]nguard.LH> 1/1/2009 2:19:33 AM JDP wrote: [Quoted Text] > Had to restore from backup copy on my other computer. Running XP and Office > 2003. When I tried to open the email, requested product key. How do I get > Microsoft to send me the product key? Start at their home page, microsoft.com. Click on the Contact Us link at the bottom. Click on the Customer Service link.

Re: Product Key VanguardLH <V[ at ]nguard.LH> 1/1/2009 2:45:39 AM JDP wrote: [Quoted Text] > Had to restore from backup copy on my other computer. Running XP and Office > 2003. When I tried to open the email, requested product key. How do I get > Microsoft to send me the product key? Recall rarely works across different e-mail servers. It only sometimes works when both sender and recipient are using the same Exchange server (or Exchange servers within the same organization); however, you are sending e-mails via SMTP, not Exchange. That means rather than issuing a recall *function* to the Exchange server to yank out the original e-mail from the recipient's mailbox, you are sending a *new* e-mail that requests the recipient's mail client to remove an item AFTER the mail client has downloaded the original message from their mailbox. That means the mail client must understand the header in your 2nd new e-mail that makes the recall request. It also requires that the recipient open the recall e-mail BEFORE they open your original message - and that means the recipient would need to have mails listed in descending sort order rather than ascending sort order. If the recipient opens your original mail (which they WILL already have downloaded) before opening your recall mail then they can obviously read the original message because they have not first opened your recall mail to then attempt to delete the original message. Even if the recipients read their mails in descending sort order, it is unlikely that their mail client knows how to handle a recall. The Microsoft-specific non-standard modification of the Message-ID header (by adding the "!-!" prefix and encoding instructions within the domain portion of the message ID) is used to indicate a recall but it is only recognized by users of Outlook (and they have to read e-mails in descending order to open your recall mail first) so don't expect the recall to work. A recipient using anything other than Outlook 2000+, like Outlook Express, will see both the original message and recall message and opening the recall first will NOT delete the original message. Non-Outlook e-mail clients don't know how to handle the encoded recall request. If using Exchange to send your e-mails and they are to a recipient using the same Exchange organization then recall might work because the mail server is handling the request to delete messages from the recipient's mailbox. That is probably not your case since you never mentioned using Exchange (and that the recipient also uses the same Exchange organization). You are using SMTP from your e-mail provider to the SMTP host of another e-mail provider. Recall won't work unless both sender and recipient use Outlook 2000+ and the recipient happens to open the recall message first. At this point, you should send another new e-mail to correct your mistake in your original message or apologize for its content. Getting a recall mail will only draw more attention by the recipient to your original message. http://support.microsoft.com/kb/197094/en-us If you read the help already included in Outlook to search on "recall", it would have plainly stated "This feature requires Microsoft Exchange". For SMTP, there is a very, VERY, V-E-R-Y slim possibility that if the recipient also uses Outlook that the recall via Message-ID directive will work since Outlook used to handle that method. It rarely works.