advice on using office small business 2007 "office ready" product key dasysguard-ad[ at ]yahoo.co.uk 10/29/2008 11:07:36 AM I bought a Lenovo Thinkpad laptop (with Office Small Businesss 2007) and asked for it to be downgraded from Vista to XP. The laptop arrived pre-installed with Vista. I noticed that the Office Small Business was installed but it came up as a Trial so I was sent a Medialess License Kit. In the meantime, I used the Lenovo-supplied CDs to downgrade to XP SP2. Of course, this blew away the Office Small Business too. So I downloaded Office Small Business Trial from the microsoft office website. However, the Medialess License Kit product key does not work on it. I'm guessing my error here was to downgrade and blow away the pre- installed Office Small Business because I assume that was a special MLK version. But what to do now !?

Re: advice on using office small business 2007 "office ready" product key "JoAnn Paules" <jl_paules[ at ]hotNOSPAMmail.com> 10/29/2008 1:01:57 PM Contact the folks who sold you the MLK. -- JoAnn Paules MVP Microsoft [Publisher] Tech Editor for "Microsoft Publisher 2007 For Dummies" <dasysguard-ad[ at ]yahoo.co.uk> wrote in message news:9c35fe52-4e19-43b6-9d85-8e03c9251588[ at ]34g2000hsh.googlegroups.com... [Quoted Text] >I bought a Lenovo Thinkpad laptop (with Office Small Businesss 2007) > and asked for it to be downgraded from Vista to XP. > > The laptop arrived pre-installed with Vista. I noticed that the Office > Small Business was installed but it came up as a Trial so I was sent a > Medialess License Kit. > > In the meantime, I used the Lenovo-supplied CDs to downgrade to XP > SP2. > > Of course, this blew away the Office Small Business too. > > So I downloaded Office Small Business Trial from the microsoft office > website. > > However, the Medialess License Kit product key does not work on it. > > I'm guessing my error here was to downgrade and blow away the pre- > installed Office Small Business because I assume that was a special > MLK version. > > But what to do now !?

Re: advice on using office small business 2007 "office ready" product key dasysguard-ad[ at ]yahoo.co.uk 10/29/2008 1:15:32 PM On Oct 29, 1:01 pm, "JoAnn Paules" <jl_pau...[ at ]hotNOSPAMmail.com> wrote: [Quoted Text] > Contact the folks who sold you the MLK. > Yep, tried that, spoke to - a) Lenovo - who said it was a Microsoft issue, sorry (despite the fact that it was their XP downgrade kit that blew Office away originally) b) Microsoft - who said the MLK key I've been given is a trial key (the card with the key says "Office Small Business 2007" and underneath in smaller font "with Office Professional 2007 Trial") c) The supplier - who hotly disputes that the key is a trial key, and who doesn't know how to resolve

Re: advice on using office small business 2007 "office ready" product key "Alias ;-)" <iamalias[ at ]REMOVETHISgmail.com> 10/29/2008 1:17:40 PM dasysguard-ad[ at ]yahoo.co.uk wrote: [Quoted Text] > On Oct 29, 1:01 pm, "JoAnn Paules" <jl_pau...[ at ]hotNOSPAMmail.com> > wrote: >> Contact the folks who sold you the MLK. >> > > Yep, tried that, spoke to - > > a) Lenovo - who said it was a Microsoft issue, sorry (despite the fact > that it was their XP downgrade kit that blew Office away originally) > b) Microsoft - who said the MLK key I've been given is a trial key > (the card with the key says "Office Small Business 2007" and > underneath in smaller font "with Office Professional 2007 Trial") > c) The supplier - who hotly disputes that the key is a trial key, and > who doesn't know how to resolve If you can, take the computer back for a refund and take your business elsewhere. Alias

Re: advice on using office small business 2007 "office ready" product key "JoAnn Paules" <jl_paules[ at ]hotNOSPAMmail.com> 10/29/2008 1:36:13 PM I'd request a refund for the Office MLK and buy a regular retail copy (from Amazon) first. BTW - OEM software support is the responsibility of the OEM, not Microsoft. -- JoAnn Paules MVP Microsoft [Publisher] Tech Editor for "Microsoft Publisher 2007 For Dummies" "Alias ;-)" <iamalias[ at ]REMOVETHISgmail.com> wrote in message news:ge9npm$s2k$1[ at ]registered.motzarella.org... [Quoted Text] > dasysguard-ad[ at ]yahoo.co.uk wrote: >> On Oct 29, 1:01 pm, "JoAnn Paules" <jl_pau...[ at ]hotNOSPAMmail.com> >> wrote: >>> Contact the folks who sold you the MLK. >>> >> >> Yep, tried that, spoke to - >> >> a) Lenovo - who said it was a Microsoft issue, sorry (despite the fact >> that it was their XP downgrade kit that blew Office away originally) >> b) Microsoft - who said the MLK key I've been given is a trial key >> (the card with the key says "Office Small Business 2007" and >> underneath in smaller font "with Office Professional 2007 Trial") >> c) The supplier - who hotly disputes that the key is a trial key, and >> who doesn't know how to resolve > > If you can, take the computer back for a refund and take your business > elsewhere. > > Alias

Re: advice on using office small business 2007 "office ready" product key "Milly Staples [MVP - Outlook]" <what[ at ]ever> 10/30/2008 1:26:52 AM Did you pay a separate fee for Microsoft Office Small Business Edition? -- Milly Staples [MVP - Outlook] Post all replies to the group to keep the discussion intact. How to ask a question: http://support.microsoft.com/KB/555375 After furious head scratching, dasysguard-ad[ at ]yahoo.co.uk asked: | I bought a Lenovo Thinkpad laptop (with Office Small Businesss 2007) | and asked for it to be downgraded from Vista to XP. | | The laptop arrived pre-installed with Vista. I noticed that the Office | Small Business was installed but it came up as a Trial so I was sent a | Medialess License Kit. | | In the meantime, I used the Lenovo-supplied CDs to downgrade to XP | SP2. | | Of course, this blew away the Office Small Business too. | | So I downloaded Office Small Business Trial from the microsoft office | website. | | However, the Medialess License Kit product key does not work on it. | | I'm guessing my error here was to downgrade and blow away the pre- | installed Office Small Business because I assume that was a special | MLK version. | | But what to do now !?