Allow messages to mobile device - greyed out "r042wal" <r042wal[ at ]nospamgmail.com> 5/25/2007 4:04:18 PM In Windows Live Messenger I have a Windows mobile account set up with Bell Mobility. I have received the confirmation SMS message and replied, I can log in to my Live account and my Live Mobile account. People can not send message to me. In Tools - Options - Phone I can't check of the box "Allow people on my contacts list to send messages to my mobile device" because it is greyed out. I have tried deleting my mobile account and creating a new one. I have e-mailed Live Messsenger tech support an dthey have been no help whatsoever. Any suggestions?

Re: Allow messages to mobile device - greyed out "Jonathan Kay [MVP]" <msnewsreplies[ at ]jonathankay.com> 5/26/2007 1:43:09 AM Greetings, Exactly how long have you waited? Sometimes the settings from mobile to Messenger will take several days to appear. -- Jonathan Kay Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger Associate Expert http://www.microsoft.com/windowsxp/expertzone/ Messenger Resources - http://messenger.jonathankay.com All posts unless otherwise specified are (c) 2007 Jonathan Kay. You *must* contact me for redistribution rights. -- "r042wal" <r042wal[ at ]nospamgmail.com> wrote in message news:83F402B0-C18B-4C5F-94E4-21D80DC0A87E[ at ]microsoft.com... [Quoted Text] > In Windows Live Messenger I have a Windows mobile account set up with Bell Mobility. I > have received the confirmation SMS message and replied, I can log in to my Live account and > my Live Mobile account. > > People can not send message to me. In Tools - Options - Phone I can't check of the box > "Allow people on my contacts list to send messages to my mobile device" because it is > greyed out. > > I have tried deleting my mobile account and creating a new one. I have e-mailed Live > Messsenger tech support an dthey have been no help whatsoever. > > Any suggestions?

Re: Allow messages to mobile device - greyed out "r042wal" <r042wal[ at ]nospamgmail.com> 5/26/2007 10:00:24 AM It's been weeks. We have one other account in our household with Windows Live Messenger that works fine on another cellular number, same service provider. Customer service tells us we do not have a Windows Live Mobile Account and kep telling us to: 1. Start Windows Live Messenger. 2. On the Tools menu, click Options. 3. In the Options dialog box, click Phone, and then click Mobile Settings. 4. Follow the instructions to sign up for a Windows Live Mobile account. Then they tell us to: 1. Start Windows Live Messenger. 2. On the Tools menu, click Options. 3. In the Options dialog box, click Phone. 4. Click the Allow people on my contact list to send messages to my mobile device check box. We do this over, and over, and over, and over and every time the option to select "allow people on my contacts list to send messages to my mobile device" is grayed out. We e-mail Customer support back, get a new person and the vicious cycle starts over and over. "Jonathan Kay [MVP]" <msnewsreplies[ at ]jonathankay.com> wrote in message news:9791FE0C-B720-421D-9072-DF3F815D91BB[ at ]microsoft.com... [Quoted Text] > Greetings, > > Exactly how long have you waited? Sometimes the settings from mobile to > Messenger will take several days to appear. > > -- > Jonathan Kay > Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger > Associate Expert > http://www.microsoft.com/windowsxp/expertzone/ > Messenger Resources - http://messenger.jonathankay.com > All posts unless otherwise specified are (c) 2007 Jonathan Kay. > You *must* contact me for redistribution rights. > -- > > "r042wal" <r042wal[ at ]nospamgmail.com> wrote in message > news:83F402B0-C18B-4C5F-94E4-21D80DC0A87E[ at ]microsoft.com... >> In Windows Live Messenger I have a Windows mobile account set up with >> Bell Mobility. I have received the confirmation SMS message and replied, >> I can log in to my Live account and my Live Mobile account. >> >> People can not send message to me. In Tools - Options - Phone I can't >> check of the box "Allow people on my contacts list to send messages to my >> mobile device" because it is greyed out. >> >> I have tried deleting my mobile account and creating a new one. I have >> e-mailed Live Messsenger tech support an dthey have been no help >> whatsoever. >> >> Any suggestions? > >